Leadership Team

Craig R. Bromley
President and CEO of John Hancock Financial Services

Craig BromleyCraig Bromley is President and CEO of John Hancock Financial Services, the U.S. division of Toronto-based Manulife Financial Corporation. He also is a member of Manulife’s Executive committee.

Mr. Bromley, who is based in Boston, directs all aspects of John Hancock’s operations. The company’s core businesses include Life Insurance, Long-Term Care Insurance, Investments, 401(k) plans and Signator Investors, Inc.

John Hancock has industry leading positions in key businesses including number one in small case 401(k) plans, number three in universal life insurance sales, number five in individual long-term care insurance sales, number two in variable life insurance sales, number six in college savings sales, and number ten in total life insurance sales and number seven in mutual fund sales. John Hancock’s funds under management were $388.2 billion as of December 31, 2015.

Before taking on his current role in 2012, Mr. Bromley led Manulife’s business in Japan —  the world’s second largest insurance market — as President and Chief Executive Officer of  Manulife Japan. Under his leadership, Manulife Japan built a solid business and achieved substantial growth through the expansion of product offerings and distribution channels.  Mr. Bromley previously was Deputy President/Chief Financial Officer and Chief Risk Officer of Manulife Japan.

Before taking on his roles in Japan, Mr. Bromley, who joined Manulife in 2000, served in Canada as Senior Vice President, Business Development and Investor Relations. In this role, Mr. Bromley was responsible for Manulife’s merger and acquisition activity, including leading Manulife’s merger with John Hancock in 2004. Mr. Bromley also worked on a number of other transactions, including the acquisition of Daihyaku in Japan, Commercial Union in Canada, as well as other Canadian acquisitions, and supported regional business development activities in Asia. He also was responsible for investor relations as well as managing the Company’s relationship with rating agencies.

Before joining Manulife, Mr. Bromley was Assistant Vice President, Business Development for Canada Trust. He also worked in management consulting and with the Ontario Government.

Mr. Bromley holds a Masters of Business Administration through a joint bilingual program of York University and Laval University and a B.A. in Economics from the University of Western Ontario.

Back to Leadership Team