Shareholder Information

Shareholder Information: Manulife Financial has stock transfer agents providing shareholder service in Canada, the United States, Hong Kong and the Philippines. These local agents provide service directly to our shareholders and can help you with:
 

  • Share account information - balances, transactions
  • Address or name changes for your shares
  • Direct deposit of dividends
  • E-services - online access to your account, e-delivery of information
  • Dividend information including dividend reinvestment and share purchase plans available in Canada and the United States
  • Registration changes
  • Replacement of lost, stolen or destroyed certificates or share statements
  • Transferring your shares to your brokerage account
  • Estate transfers or issues relating to estates

To contact our local transfer agent, click on your country of residence:

Effective July 1, 2015 - Change to our Stock Transfer agent in the Philippines
Manulife is pleased to announce that effective July 1, 2015, RIZAL COMMERCIAL BANKING CORPORATION ("RCBC") will be our new Transfer Agent, Registrar and Dividend Paying Agent in the Philippines. The services available to Philippines shareholders will remain the same and there is no action required to be taken by shareholders.

Manulife Financial Corporation ("MFC") has appointed CST Trust Company ("CST") to provide registrar, transfer agent and shareholder services directly to Canadian Registered and Share Ownership Statement holders of MFC common shares.    

Contact them for information on :
 

  • e-services such as online access to your share account and e-delivery of information
  • the Dividend Reinvestment and Share Purchase Plan
  • direct deposit of your share dividends into your bank account
  • making changes to your share account information such as address and name changes
  • transferring your shares to another person or to a brokerage account
  • the Share Sales Program for Ownership Statement Holders
  • B.C. unclaimed assets
  • any other information relating to your MFC shares

You can reach them via:
 

Internet: www.canstockta.com/Investor
Email: inquiries@canstockta.com
Phone: North America: (800) 783-9495
Rest of world: call Collect: (416) 682-3864
Mail: Canadian Stock Transfer Company Inc.
P.O. Box 700
Station B
Montreal, QC
H3B 3K3

Manulife Financial Corporation (MFC) has appointed Computershare (Computershare) to provide transfer agent and shareholder services directly to registered U.S. holders of MFC common shares.

Computershare can help you with any aspect of your share ownership. They are available to take your call 9:00 - 7:00 p.m. ET every business day.

Contact Computershare for:
 

  • 24/7 access to your account via the internet
  • electronic delivery of documents
  • direct deposit of share dividends into your account
  • changes to your share account information
  • information about participating in the Dividend Reinvestment and Share Purchase Plan for U.S. Shareholders.
  • any other information relating to your MFC shares

For shareowner inquiries or questions about your account:
 

Internet: www.computershare.com/investor
Email: web.queries@computershare.com
Phone: North America and Puerto Rico: (800) 249-7702
Rest of world (201) 680-6578
Mail: Computershare
P.O. Box 30170
College Station, TX
77842-3170

PENNSYLVANIA RESIDENTS – RECENT CHANGES TO ABANDONED PROPERTY LAWS - DON’T LOSE TRACK OF YOUR MFC SHARES

As a result of recent changes to the Pennsylvania abandoned property laws , Pennsylvania resident Registered holders of MFC common shares are reminded that their shares and uncashed back dividends may be considered abandoned property if the shareholder does not make contact with our stock transfer agent (Computershare) about their account at least every three years.

To avoid your shares and uncashed back dividends being sent to the state it is important that you take action to ensure that ‘contact’ is made. Contact can be defined in a number of ways – for example cashing a dividend check, voting your proxy, calling Computershare about your account or accessing your share account online.

As an extra precaution Manulife has asked Computershare to get in touch with as many Pennsylvania resident holders as possible whose shares and uncashed dividends may be in danger of being considered as abandoned under this law.

If you are contacted by Computershare by phone or mail please take the time to respond so that the contact is verified for your account. The only goal of this contact campaign is to protect your shares against inadvertently being considered as abandoned. There is no charge for this service.

If you have any questions about this program or your share account please contact Computershare at
1-800-249-7702. If you would like to speak with Manulife directly you can reach our internal Shareholder Services department at 1-800-795-9767, ext. 221022 or send an email to shareholder_services@Manulife.com. 

Manulife Financial Corporation has appointed Computershare Hong Kong Investor Services Limited to provide transfer agent and shareholder services directly to its shareholders in Hong Kong.

They can be reached via:
 

Internet: www.computershare.com/investor
Email: hkinfo@computershare.com.hk
Phone: (852) 2862-8555
In Person: Computershare Hong Kong Investor Services Limited - Transfer Office
Shops 1712 – 1716, 17th Floor, Hopewell Centre
183 Queen's Road East
Wan Chai, Hong Kong
Mail: Computershare Hong Kong Investor Services Limited
17M Floor, Hopewell Centre
183 Queen's Road East
Wan Chai, Hong Kong

Manulife Financial Corporation has appointed Rizal Commercial Banking Corporation ("RCBC") as our sub-stock transfer agent to provide services directly to our Philippines resident shareholders. 

They can be reached:
 

Internet: www.rcbc.com
Email: rcbcstocktransfer@rcbc.com
Phone: 632 892 – 9362 and 632 892 – 7566
Fax: 632 892 – 3139
In person or by mail: Ground Floor, West Wing,
GPL (Grepalife) Building,
221 Senator Gil Puyat Avenue,
Makati City, Philippines

Canadian Stock Transfer Company Inc. ("CST") is Manulife's Chief Registrar and Stock Transfer Agent for holders of MFC common shares.

Contact them for information on:
 

  • e-services such as online access to your share account and e-delivery of information
  • making changes to your share account information such as address and name changes
  • transferring your shares to another person or to a brokerage account
  • the Share Sales Program for Ownership Statement Holders
  • any other information relating to your MFC shares
Internet: www.canstockta.com/Investor
Email: inquiries@canstockta.com
Phone: North America: (800) 783-9495
Rest of world - call collect: (416) 682-3864
Mail: Canadian Stock Transfer Company Inc.
P.O. Box 700
Station B
Montreal, QC
H3B 3K3