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FOR IMMEDIATE RELEASE
July 24, 2003 | TSX/NYSE/PSE: MFC; SEHK: 0945 |
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Manulife Financial reports record quarterly earnings
and raises dividend by 17 per cent
Toronto – Manulife Financial Corporation today reported record shareholders’ net income of $386 million for the second quarter of 2003. The increase in earnings was driven by strong business growth, improved equity markets, tight management of expenses, and generally favourable claims experience, partially offset by the impact of a strengthening Canadian dollar.
Earnings per common share for the second quarter were $0.83, a 17 per cent increase from the $0.71 reported in 2002, reflecting the higher earnings and the favourable impact of share repurchases last year. Return on common shareholders’ equity for the quarter increased significantly to 18.0 per cent compared to 16.1 per cent for the same period last year.
Given Manulife’s consistent earnings growth, the Board of Directors today announced an increase of $0.03 or 17 per cent in the Company’s quarterly common share dividend.
Total premiums and deposits for the quarter were $7.3 billion, a decline of two per cent from the second quarter of 2002. On a constant currency basis, premiums and deposits increased six per cent from a year ago. The contribution from strong sales across most insurance and wealth management businesses was more than offset by the sharp appreciation of the Canadian dollar. Funds under management increased three per cent from the prior year to $144.3 billion as at June 30, 2003.
“We are very pleased with the strong sales performance across so many of our businesses this quarter, despite challenging conditions in a number of markets,” said Dominic D’Alessandro, President and Chief Executive Officer of Manulife Financial. “With a focus on growing the Company organically, we are seeing the positive results of expanded distribution arrangements, new and enhanced products, and an ongoing commitment to superior customer service. Given how well Manulife Financial is positioned to take advantage of improving equity markets and business growth opportunities, we are pleased to be able to announce a significant increase in our quarterly dividend.”
“Manulife Financial delivered record earnings despite the significant appreciation of the Canadian dollar since the beginning of the year,” added Peter Rubenovitch, Executive Vice President and Chief Financial Officer. “This, in part, reflects our diversified operations, an excellent investment track record, and rigorous attention to managing expenses.”
FINANCIAL PERFORMANCE
Financial Highlights
(unaudited)

Shareholders’ Net Income
Manulife Financial Corporation reported shareholders’ net income of $386 million for the second quarter ended June 30, 2003, up 12 per cent from $344 million in 2002 despite the negative impact of a strengthened Canadian dollar, which reduced earnings by approximately $22 million. This increase reflected strong business growth, the improved equity markets, tight management of expenses, and favourable claims experience, particularly in the Reinsurance and Canadian Divisions, partially offset by less favourable mortality experience in the U.S. Division and increased costs related to new business, which is often referred to as new business strain.
In addition, the Company recognized an investment-related gain and recorded costs related to the move of its U.S. Division headquarters, which in aggregate increased earnings by $12 million after tax.
Manulife did not release reserves pertaining to segregated fund guarantees. This allows the Company to maintain a strong position against potential equity market movements. Had reserves been released, earnings would have been higher by $29 million after tax.
For the six months ended June 30, 2003, shareholders’ net income was $722 million, an increase of six per cent over 2002.
Earnings per Common Share and Return on Common Shareholders’ Equity
The second quarter earnings per common share were $0.83 compared to $0.71 in 2002, up 17 per cent. For the three months ended June 30, 2003, return on common shareholders’ equity was 18.0 per cent compared to 16.1 per cent for the same period in 2002.
Year-to-date return on common shareholders’ equity and earnings per common share were 16.9 per cent and $1.56, respectively.
OPERATING HIGHLIGHTS
Product Development
- As part of its commitment to providing its clients with access to best-of-class investment platforms and asset allocation strategies, Manulife USA enhanced the investment options available in its variable annuity, variable life insurance, and 401(k) pension products. Manulife USA provides an investment platform with the potential to offer superior risk-adjusted returns and broad diversification across asset classes, investment styles, and asset managers.
- Manulife Japan launched ManuMed, a new medical insurance product that provides clients with flexible protection against a number of illnesses. In addition to full medical protection, ManuMed provides a flexible savings feature that allows policyholders to use the product as a universal life type insurance. The Japanese medical insurance market has grown rapidly in recent years and Manulife Japan intends to leverage its global expertise in universal life insurance products to provide advantages to Japanese consumers.
- Manulife Bank now offers its innovative Manulife One to consumers with high-ratio mortgages, those with less than 25 per cent paid against the value of the home. Manulife One, a unique product introduced in late 1999, is a home equity line of credit that combines a homeowner’s chequing and savings account with their mortgage.
Distribution Expansion
- The reorganization of the Japanese sales infrastructure was launched, with restructuring of the branch and sales offices to improve the efficiency and speed of operations and provide stronger sales support to agents. Recruiting activities have intensified, with more than 300 agents joining Manulife Japan during the quarter. As at June 30, 2003, Manulife Japan had 3,326 agents, a four per cent increase from the previous quarter end.
- Manulife Vietnam signed a bancassurance agreement with Dong A (East Asia) Bank, one of the largest banks in Vietnam, under which Manulife’s insurance products will be sold through the bank’s extensive branch network. Manulife Vietnam was the first foreign life insurer established in the country, commencing operations in 1999, and the first to declare a profit.
- Manulife Japan continued to expand and diversify distribution arrangements for marketing of the ManuSolution variable annuity product, signing agreements with three additional banks during the quarter. Sales of variable annuities through non-traditional distribution channels represented 84 per cent of total variable annuity sales in the second quarter, 2003.
Customer Service
- Canadian Pension Operations launched an electronic enrolment service to complement its already strong Internet support services. This new electronic capability provides members with easy-to-use online tools to learn about and easily enroll in their group savings plan, while plan administrators have several self-service options to help them effortlessly track new enrolments.
- Manulife Hong Kong received double recognition by winning in the “Insurance Company” and “MPF Service” categories in Next Magazine’s 2003 Top Service Award. The Company also won both awards last year, underscoring its success in continuously providing high quality and attentive service to its customers.
Business Development
- Canadian Group Benefits was awarded several significant group life and health benefit contracts, including arrangements for employees of Canadian Pacific Railway, Noranda/Falconbridge, IBM and ING Canada. Manulife Financial ranked first in sales in the Canadian group benefits market, as measured by annualized premiums and premium equivalents, with a 19.2 per cent market share, in the first quarter 2003 LIMRA survey (the most recently available industry data).
- During the quarter, Manulife Financial marked the 100th anniversary of its first life insurance policy sold in the United States. Manulife first opened its doors to the U.S. market with a small life insurance field office in Detroit, Michigan. Since that time, Manulife has become a market leader in high net worth life insurance, variable annuities and small case 401(k) pension plan products.
Corporate Developments
- Manulife Financial Corporation issued 14 million, 4.10% non-cumulative preferred shares, for an aggregate amount of $350 million. This issue was priced at a very attractive level and was very well received by investors, reflecting the high credit quality of the Company. The proceeds of the offering will be used for general corporate purposes.
Premiums and Deposits
Second quarter premiums and deposits were $7.3 billion in 2003, down slightly compared to $7.5 billion in the second quarter of 2002. Premiums and deposits increased by six per cent after excluding the impact of a strengthened Canadian dollar. This increase was driven by sales of variable annuity products in the U.S. and Japan and wealth management products in Canada.
Funds under Management
Funds under management increased by three per cent to $144.3 billion as at June 30, 2003 compared to $139.8 billion as at June 30, 2002. General fund assets decreased by two per cent to $76.9 billion from a year ago as business growth was more than offset by a $5.3 billion decline due to a strengthened Canadian dollar. Segregated fund assets increased to $61.0 billion from $56.9 billion as at June 30, 2002. Strong net policyholder cash flows of 401(k) and annuity products in the U.S. and positive net segregated fund cash flows in Canada over the past 12 months were partially offset by the $5.5 billion reduction caused by a strengthened Canadian dollar.
Capital
Total capital increased slightly to $12.0 billion as at June 30, 2003 compared to $11.9 billion as at June 30, 2002. This increase was primarily the result of net income in the past 12 months and the issuance of $350 million of preferred shares in the quarter, offset by the repurchase of 20 million common shares for $726 million in 2002, shareholder dividends and the negative impact of a strengthened Canadian dollar.
Quarterly Dividends
The Board of Directors approved a quarterly shareholders’ dividend of $0.21 per share on the common shares of the Company, an increase of $0.03 per share, payable on or after September 19, 2003 to shareholders of record at the close of business on August 15, 2003. A dividend of $0.25625 per share was also declared on the Non-cumulative Class A Shares Series 1 of the Company, payable on or after September 19, 2003 to shareholders of record at the close of business on August 15, 2003.
PERFORMANCE BY DIVISION
U.S. Division

- U.S. Division's 2003 second quarter net income of $111 million was consistent with net income reported in the second quarter of 2002. Year-to-date net income was $218 million compared to $229 million in 2002. Growth in U.S. Division earnings was unfavourably impacted by the weakened U.S. dollar. On a U.S. dollar basis, second quarter earnings increased by 11 per cent over the second quarter of 2002, reflecting business growth combined with continued tight management of expenses, and improved equity markets. The growth in earnings was mitigated by mortality experience, which was modestly unfavourable in the current quarter as compared to the very favourable experience in the second quarter of 2002, and by increased new business strain from strong variable annuity sales growth.
- Premiums and deposits for the quarter were $4.2 billion compared to $4.5 billion reported in the second quarter of 2002. On a U.S. dollar basis, premiums and deposits increased by four per cent primarily due to strong growth in variable annuity sales as a result of improved investor confidence and the Scudder distribution arrangement. Universal life insurance sales were very strong, while premiums and deposits from 401(k) pensions were unchanged as the increase from in force recurring deposits was offset by lower new business sales.
- As at June 30, 2003, funds under management of $72.1 billion were three per cent or $2.0 billion higher than a year ago. Despite the impact of weak equity markets over the past 12 months, on a U.S. dollar basis, strong net policyholder cash flows drove a 15 per cent increase in funds under management.
Canadian Division

- Canadian Division shareholders’ net income increased by 29 per cent to $125 million from the $97 million in the second quarter of 2002. Year-to-date shareholders’ earnings of $219 million were up 15 per cent over the first six months of 2002. This increase was primarily driven by favourable claims experience, and by the impact of improving equity markets, particularly on the Division’s wealth management businesses. If reserves had been released as a result of the impact of favourable equity markets on segregated fund guarantees, Canadian Division’s shareholders’ net income for the quarter would have been higher by $17 million after tax.
- Premiums and deposits for the quarter were $1.6 billion, up eight per cent over the $1.5 billion from the same quarter last year. This growth was driven by a 35 per cent increase in Group Pension premiums and deposits and a 14 per cent increase in Individual Wealth Management sales (excluding money market mutual funds), primarily of guaranteed and fixed-rate products.
- Funds under management as at June 30, 2003 were $36.9 billion, an increase of $2.6 billion over the same time last year. This increase reflects positive net segregated and mutual fund cash flows over the past 12 months, good growth in both the wealth management and insurance businesses, and the impact of improving equity values.
Asian Division

- Asian Division shareholders’ net income increased by 21 per cent to $73 million in the second quarter of 2003 from $60 million in 2002. Year-to-date shareholders’ net income was $131 million, an increase of 16 per cent over 2002. On a constant dollar basis, this quarter’s shareholders’ net income increased by 35 per cent. The increase for the quarter reflected business growth across the Division, particularly in the Hong Kong, Indonesia and Philippines operations, despite the unfavourable impact of SARS.
- Total premiums and deposits were $781 million, slightly less than $795 million in 2002. On a constant dollar basis, premiums and deposits increased by eight per cent despite the impact of SARS on the region. This increase reflected growth in Hong Kong Individual Insurance premiums and sales of unit-linked products in Taiwan and Singapore.
- Funds under management increased by 24 per cent to $11.2 billion as at June 30, 2003 from $9.1 billion in 2002. This increase was due to business growth across the Division, particularly in Hong Kong Individual Insurance; Mandatory Provident Fund deposits in Hong Kong; an increase in institutional funds managed by Hong Kong Manulife Assets Management; and mutual fund deposits in Indonesia over the past 12 months; partially offset by the negative impact of a strengthened Canadian dollar.
Japan Division

- Japan Division's net income was $25 million in the second quarter of 2003, down from $28 million in the second quarter of 2002. Year-to-date earnings were $50 million compared to $58 million in 2002. The impact of improved equity markets on the quarter’s earnings was more than offset by the effect of continuing overall weak economic conditions in Japan, which depressed sales of universal life and traditional insurance products.
- Premiums and deposits increased by 30 per cent in the second quarter to $513 million compared to the same quarter of 2002. This increase reflected higher sales of variable annuity products generated through the new bank distribution channel and commencing April 1, 2003, through Nikko Cordial Securities, one of the largest distributors of variable annuities in Japan.
- Funds under management decreased by $2.5 billion to $11.1 billion as at June 30, 2003 compared to $13.6 billion as at June 30, 2002. Over the past 12 months, increases from premiums and deposits were more than offset by the impact of a weakened Japanese yen and benefit payments to policyholders.
Reinsurance Division

- Reinsurance Division reported net income of $51 million in the second quarter of 2003, an increase of 27 per cent over the $40 million reported in the second quarter of 2002. Year-to-date net income increased to $108 million from $90 million in 2002. The quarter’s increased earnings reflected improved equity market performance and favourable claims experience in the Life Retrocession business. If reserves had been released as a result of the impact of favourable equity markets on segregated fund guarantees, Reinsurance Division’s shareholders’ net income for the quarter would have been higher by $9 million after tax.
- Premiums of $177 million were $82 million or 32 per cent lower than in the second quarter of 2002. The reduction was driven by the timing of client-reported premiums in the Property and Casualty Reinsurance line in 2002.
- General fund assets decreased by seven per cent to $3.7 billion as at June 30, 2003 from $4.0 billion as at June 30, 2002 as business growth was more than offset by the impact of a weakened U.S. dollar.
About Manulife Financial
Manulife Financial is a leading Canadian-based financial services group operating in 15 countries and territories worldwide. Through its extensive network of employees, agents and distribution partners, Manulife Financial offers clients a diverse range of financial protection products and wealth management services. Funds under management by Manulife Financial were Cdn$144.3 billion as at June 30, 2003.
Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘0945’ on the SEHK. Manulife Financial can be found on the Internet at www.manulife.com.
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Attachments:
Financial Highlights
Consolidated Statements of Operations
Consolidated Balance Sheets
Divisional Information
Notes:
Manulife Financial Corporation will host a Second Quarter Earnings Results Conference Call at 2:00 p.m. ET July 24, 2003. For local and international locations, please call (416) 695-9753 and toll free in North America please call (800) 769-8320. Please call in ten minutes before the call starts. You will be required to provide your name and organization to the operator. A playback of this call will be available after 4:00 p.m. ET today until midnight ET, August 1, 2003 by calling (416) 695-6056 (passcode #3908).
The conference call will also be Webcast through Manulife Financial’s Web site at 2:00 p.m. ET. You may access the Webcast at: www.manulife.com/corporate/corporate2.nsf/public/quarterlyreports.html
An archived version of the Webcast will be available later on the Web site at the same URL as above.
The Second Quarter 2003 Financial Statements and Statistical Information Package are also available on the Manulife Web site at: www.manulife.com/corporate/corporate2.nsf/public/quarterlyreports.html
Each of these documents may be downloaded before the Webcast begins.
Forward-Looking Statements
This news release includes Forward-Looking statements with respect to the Company, including its business operations and strategy as well as its financial performance and condition. These statements generally can be identified by the use of Forward-Looking words such as: “may,” “will,” “expect,” “intend,” “estimate,” “anticipate,” “believe,” or “continue” or the negative thereof or similar variations. Although management believes that the expectations reflected in such Forward-Looking statements are reasonable, such statements involve risks and uncertainties and actual results may differ materially from those expressed or implied by such Forward-Looking statements. Important factors that could cause actual results to differ materially from the Company’s expectations include among other things, general economic conditions worldwide, market factors, including global capital market activity, interest rate and currency value fluctuations, business competition, changes in government regulations or in tax laws, technological changes, changes in consumer demand for the Company's products and services, realizing increased revenue from the expansion and development of distribution channel capacity, our ability to complete strategic acquisitions and to integrate acquisitions, catastrophic events, political conditions and developments and international conflicts. The Company does not undertake to update any Forward-Looking statements.






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