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Manulife Wins “Best Insurance Company” Award Capital Magazine’s Outstanding Information Technology & Financial Enterprise Awards recognizes company’s exceptional performance Hong Kong – Manulife (International) Limited (MIL) has topped the “Best Insurance Company” category in Capital Magazine’s 4th Outstanding Information Technology & Financial Enterprise Awards. These awards are presented annually by the Chinese-language business magazine and the winners are chosen by a combination of public online voting, an independent panel of VIP adjudicators and the magazine’s qualified editorial staff members. A total of 10 life insurance firms were nominated in the “Best Insurance Company” category this year and the fact that Manulife outperformed the other nine — all well known companies — confirms the consistency of its business excellence, professionalism and high service standards. “Providing superior products and delivering quality service are the cornerstones of Manulife’s business success,” said Mr. Ed Lau, Senior Vice President and General Manager, Hong Kong, MIL. “Our products are developed to cater to customers’ needs and we have been continuously enhancing our customer service capabilities to ensure our customers are well attended to. Our ongoing efforts have helped us build up an enviable reputation and earn the trust of consumers and businesses alike. We are delighted with this new award as it further acknowledges our commitment and dedication.” In winning the accolade, Manulife triumphed in all six of the judging criteria, namely, product quality, customer service, professionalism and integrity of agency force, flexibility and diversity of investment products, service efficiency, and reputation and goodwill. Earlier this year, Manulife received the double recognition of winning in the “Insurance Company” and “MPF Service” categories in Next Magazine’s 2003 Top Service Awards, underscoring its success in continuously providing high quality and attentive service to its customers. About Manulife (International) Limited Manulife (International) Limited is a member of the Manulife Financial group of companies. Manulife Financial is a leading Canadian-based financial services group operating in 15 countries and territories worldwide. Through its extensive network of employees, agents and distribution partners, Manulife Financial offers clients a diverse range of financial protection products and wealth-management services. Funds under management by Manulife Financial were Cdn$150.8 billion (approximately HK$865 billion) as at September 30, 2003. Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘0945’ on the SEHK. Manulife Financial can be found on the Internet at www.manulife.com. - 30 - For more information, please contact: Helena Lee / Jeanie Ho Manulife (International) Limited Tel: 2202 1050 / 2510 3191 Fax: 2234 6875 Email: helena_lee@manulife.com jeanie_ho@manulife.com |
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