Manulife Financial - Shareholder Services - Shareholder Information
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Welcome to Manulife Financial Corporation
Shareholder Services
Shareholder Information: Manulife Financial has stock transfer agents providing shareholder service worldwide. They are available to help you with the following:

Share account information - balances, transactions
Address or name changes for your shares
Direct deposit of dividends
e-services - online access to your account, e-delivery of information
Dividend information
Registration changes
Replacement of lost, stolen or destroyed certificates or share statements
Transferring your shares to your brokerage account
Estate transfers or issues

New

Expanded Share Sales Program

Effective June 2007, Manulife Financial Corporation (“MFC”) has expanded the Share Sales Program offered through its Canadian stock transfer agent CIBC Mellon Trust Company. Previously this Share Sales Program was only available to Share Ownership Statement holders with fewer than 200 shares (100 original MFC shares) and all shares had to be sold at once. Now, all “Qualified Holders” can sell some or all of their MFC shares quickly and conveniently, without opening a brokerage account or requesting a Share Certificate.

Qualified Holders are those whose MFC shares are held in an Ownership Statement (book-entry) account at CIBC Mellon Trust Company. Unfortunately, this program cannot be made available to those who hold their MFC shares in Share Certificate form or in a brokerage account.

For more information about the Share Sales Program, the sales process and associated costs, click here to be connected to CIBC Mellon’s website.

Dividend Reinvestment & Direct Share Purchase Programs Available to MFC Shareholders in Canada and the United States

As a shareholder of Manulife Financial Corporation you can now enroll in a convenient, low cost plan to have the dividends paid on your Manulife common shares automatically reinvested in additional Manulife shares or to further increase ownership of Manulife common stock by buying more shares.

By enrolling in the Canadian Dividend Reinvestment and Share Purchase Plan (“DRIP”) or the Direct Share Purchase Plan for US Shareholders (“DSPP”) you will be able to:

  • Have your MFC common share dividend automatically reinvested
  • Buy more shares of MFC
  • Sell your program shares
  • Have easy access to your account through 24/7 online access
  • Cancel at anytime
  • Choose only the services you want
All at a reasonable cost...
For complete descriptions of the plans and their features and costs click here to contact our transfer agents in Canada  United States
Or you can get plan information sent to you by calling:
In Canada: 1-800-783-9495
In the United States: 1-866-598-8809

To contact our local transfer agent, click on your country of residence:

Canada
United States
Hong Kong
Philippines
Rest of the World


Canada



Manulife Financial Corporation (MFC) has appointed CIBC Mellon Trust Company to act as Transfer Agent for Canadian holders of MFC common shares. Contact them now to sign up for:
  • e-services such as online access to your share account, e-delivery of information
  • direct deposit of your share dividends
  • changes to your share account information
  • transferring or selling your shares
  • and much more.
You can reach them via:



www.cibcmellon.com/investor



North America: (800) 783-9495

Rest of world: (416) 826-6483 (collect)


CIBC Mellon Trust Company

P.O. Box 7010
Adelaide Street Postal Station
Toronto, Ontario
M5C 2W9

New services for Canadian shareholders:

Manulife is pleased to offer a Dividend Reinvestment and Share Purchase Plan (“DRIP”) for our Canadian resident shareholders administered by CIBC Mellon Trust Company.

Have your Manulife common share dividends automatically reinvested in additional Manulife shares or buy additional MFC shares. Get your money working for your sooner.
For all the information including plan details and associated costs and features



United States



Manulife Financial Corporation (MFC) has appointed Mellon Investor Services to provide transfer agent and shareholder services directly to registered U.S. holders of MFC common shares.

Mellon Investor Services can help you with any aspect of your share ownership. They are available to take your call 9:00 - 7:00 p.m. ET every business day.

Contact Mellon Investor Services now for:
  • 24/7 access to your account via the internet
  • electronic delivery of documents
  • direct deposit of share dividends into your account
  • changes to your share account information
  • any other information relating to your MFC shares
You can reach them via:

North America and Puerto Rico: (800) 249-7702
Rest of world: (201) 329-8660 (collect)


shrrelations@melloninvestor.com


www.melloninvestor.com/isd


Mellon Investor Services

480 Washington Blvd
Jersey City, NJ, 07310



New services for US shareholders:
Manulife is pleased to offer a Direct Stock Purchase Plan (DSPP) for our U.S. resident shareholders administered by Mellon Investor Services. These plans provide individual investors with a convenient, low-fee method to reinvest Manulife common stock dividends in additional Manulife stock, or to further increase ownership of Manulife common stock by buying more shares.

Get all the information you need.

If you currently own Manulife shares:
For a complete description of the Plan and its features, click here to go to the Mellon Investor Services website.

The DSPP Brochure provides an overview of the plan, an explanation of the costs and lists the most frequent questions and answers shareholders have about Manulife’s DSPP.

Prospective Shareholders:
If you do not now own Manulife shares and would like to know more, click here
to go to Mellon’s website.

Or if you would like the documents sent to you by mail, Call 1-866-598-8809 for a brochure and enrollment form.


Hong Kong



Manulife has appointed Computershare Hong Kong Services Limited to act as Transfer agent for Registered shareholders in the administration of its shares in Hong Kong.
They can be reached:

By telephone: (852) 2862-8555


In Person:

Computershare Hong Kong - Transfer Office
Rooms 1712 – 1716, 17th Floor, Hopewell Centre
183 Queen’s Road East
Wan Chai, Hong Kong

By Mail:

Computershare Hong Kong Investor Services Limited
Rooms 1806-07, 18th Floor, Hopewell Centre
183 Queen’s Road East
Wan Chai, Hong Kong

Ownership statement holders should contact The Hong Kong and Shanghai Bank:

By telephone:
Price Enquiry:(852) 2288 8340
Ownership Statement Enquiry:(852) 2288 8346


In person:

The Hongkong and Shanghai Banking Corporation Limited
HSBC Main Building
Level 3 - South (counter 33-34)
1 Queen's Road Central

By Mail:

The Hongkong and Shanghai Banking Corporation Limited
Custody and Clearing, Hong Kong Office
GPO Box 64 Hong Kong




Philippines



Manulife has appointed The Hongkong and Shanghai Banking Corporation Ltd. to act as Transfer agent in the Philippines. They can be reached:

By telephone:
(632) 830-5438


By e-mail:

weiserco@hsbc.com.ph
ronaldrodrigo@hsbc.com.ph


In person or by mail:

HSBC Stock Transfer
11/F The Enterprise Center, Tower I, 6766 Ayala Avenue

cor Paseo de Roxas, Makati City 1200

Philippines





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