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| | Welcome to Manulife Financial Corporation Shareholder Services |  | |
| Shareholder Information: Manulife Financial has stock transfer agents providing shareholder service in Canada, the United States, Hong Kong and the Philippines. These local agents provide service directly to our shareholders and can help you with:
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- | Share account information - balances, transactions |
- | Address or name changes for your shares |
- | Direct deposit of dividends |
- | E-services - online access to your account, e-delivery of information |
- | Dividend information including dividend reinvestment and share purchase plans available in Canada and the United States |
- | Registration changes |
- | Replacement of lost, stolen or destroyed certificates or share statements |
- | Transferring your shares to your brokerage account |
- | Estate transfers or issues relating to estates |
To contact our local transfer agent, click on your country of residence:
Canada
United States
Hong Kong
Philippines
http://www.cibcmellon.com/Contents/en_CA/English/InvestorCentre/Information/IssuerDetails/Manulife_Financial_detail.html>Rest of the World
| Dividend Reinvestment Plan Changes
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We have recently made important changes to our dividend reinvestment and share purchase plans available to MFC common shareholders in Canada and the United States (the “Plans” and the “Canadian Plan” and the “U.S. Plan”). Click here for the most recent Press release on this topic.
The Plans allow participants to increase their holdings of MFC common shares (the “Shares”) by automatically reinvesting all or part of any cash dividends paid on those Shares in additional MFC Shares. These Plans are convenient and easy to use. Participants can change or terminate their participation in the Plans at anytime.
By enrolling in the Canadian or US Plan (as applicable) you will be able to:
- Have your MFC common share dividend automatically reinvested without paying certain fees or brokerage commissions;
- Purchase additional Shares on the dates on which we pay cash dividends on our Shares, also without paying certain fees or brokerage commissions;
- Sell the Shares you hold through the Plan, subject to certain fees and brokerage commissions, and
- Have easy access to your account through 24/7 online access
For a copy of the Canadian Plan offering circular, including a complete description of the Canadian Plan, its terms and features, click here. To enroll or request a printed copy of the offering circular, please call the Canadian Plan administrator (CIBC Mellon) directly at 1-800-783-9495. For additional contact information for CIBC Mellon click here.
For a copy of the U.S. Plan prospectus, including a complete description of the U.S. Plan, its terms and features, click here. To enroll or request a printed copy of the prospectus, please contact the U.S. Plan administrator, Bank of New York Mellon (BNY Mellon), directly at 1-800-249-7702, or by mail at BNY Mellon Shareowner Services, P.O. 358013, Pittsburgh, PA 15252-8013. For additional contact information for BNY Mellon click here.

Canada

Manulife Financial Corporation (MFC) has appointed CIBC Mellon Trust Company to act as Transfer Agent for Canadian holders of MFC common shares. Contact them for information on :
- e-services such as online access to your share account and e-delivery of information
- the Dividend Reinvestment and Share Purchase Plan
- direct deposit of your share dividends into your bank account
- making changes to your share account information such as address and name changes
- transferring your shares to another person or to a brokerage account
- the Share Sales Program for Ownership Statement Holders
- any other information relating to your MFC shares
You can reach them via:
 | www.cibcmellon.com/investor |
 | North America: (800) 783-9495
Rest of world: (416) 643-6268 (collect) |
 | CIBC Mellon Trust Company
P.O. Box 7010
Adelaide Street Postal Station
Toronto, Ontario
M5C 2W9 |

United States

Manulife Financial Corporation (MFC) has appointed BNY Mellon Shareowner Services (“BNY Mellon”) to provide transfer agent and shareholder services directly to registered U.S. holders of MFC common shares.
BNY Mellon can help you with any aspect of your share ownership. They are available to take your call 9:00 - 7:00 p.m. ET every business day.
Contact BNY Mellon for:
- 24/7 access to your account via the internet
- electronic delivery of documents
- direct deposit of share dividends into your account
- changes to your share account information
- information about participating in the Dividend Reinvestment and Share Purchase Plan for U.S. Shareholders.
- any other information relating to your MFC shares
You can reach them by phone:

Hong Kong

Manulife has appointed Computershare Hong Kong Services Limited to act as Transfer agent for Registered shareholders in the administration of its shares in Hong Kong.
They can be reached:
 | By telephone: (852) 2862-8555 |
 | In Person:
Computershare Hong Kong - Transfer Office
Rooms 1712 – 1716, 17th Floor, Hopewell Centre
183 Queen’s Road East
Wan Chai, Hong Kong |
 | By Mail:
Computershare Hong Kong Investor Services Limited
Rooms 1806-07, 18th Floor, Hopewell Centre
183 Queen’s Road East
Wan Chai, Hong Kong |
Ownership statement holders should contact The Hong Kong and Shanghai Bank:
 | By telephone:
 | Price Enquiry: | (852) 2288 8340 |
 | Ownership Statement Enquiry: | (852) 2288 8346 |
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 | In person:
The Hongkong and Shanghai Banking Corporation Limited
HSBC Main Building
Level 3 - South (counter 33-34)
1 Queen's Road Central |
 | By Mail:
The Hongkong and Shanghai Banking Corporation Limited
Custody and Clearing, Hong Kong Office
GPO Box 64 Hong Kong |

Philippines

Manulife has appointed The Hongkong and Shanghai Banking Corporation Ltd. to act as Transfer agent in the Philippines. They can be reached:
 | By telephone:
PLDT (632) 581-7595
GLOBE (632) 976-7595 |
 | By e-mail:
weiserco@hsbc.com.ph
ronaldrodrigo@hsbc.com.ph |
 | In person or by mail:
HSBC Stock Transfer Unit
5th Floor, HSBC Centre, 3058 Fifth Avenue West
Bonifacio Global City
Taguig City, 1634
Philippines |
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