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Manulife USA Ranked #1 For In-Person Wholesaling In 2003 Dalbar Variable Annuity Survey Boston - In recognition of superior service to financial professionals, Manulife USA was recently ranked number one in Variable Annuity In-Person Wholesaling in the 2003 DALBAR Financial Professional Program survey. The survey of over 1400 financial professionals from a variety of market channels compared the performance of ten “market leader” companies, as defined by DALBAR. “We are pleased to be recognized by DALBAR once again for our commitment to superior client services through in-person wholesaling,” said Robert T. Cassato, President of Manulife Wood Logan, a division of Manulife USA that provides sales and marketing support for the Company’s Individual Wealth Management products. “Our knowledgeable and experienced wholesalers are one of our strongest assets, and it is gratifying to see that their efforts are helping financial professionals to serve the needs of their own clients.” In addition to the national number one ranking, Manulife USA’s Annuities Division also received top ratings from the Wirehouse channel for Inside Wholesaler Support and Sales Literature/Marketing. High marks were also given for General Opinion, Operations Support, and Quality of Communications within this channel. These results continued a steady climb in Manulife USA’s rankings over the last three years. “Service to financial professionals is a top priority at Manulife USA,” said James R. Boyle, President of U.S. Individual Wealth Management. “Our strong performance in so many areas of the DALBAR survey is a testament to our dedication to meeting the needs of financial professionals and our commitment to making the continuous improvements necessary to support their sales efforts.” About Manulife The Manufacturers Life Insurance Company (U.S.A.) (Manulife USA) is committed to offering the highest quality life insurance, pension, and individual wealth management products to its clients. Its family of products has been built around a powerful combination of investment options chosen with the goal of providing attractive risk-adjusted returns and broad diversification across asset classes, investment styles, and asset managers. With its extensive product lines, competitive underwriting, excellent ratings, and quality customer service, Manulife USA is dedicated to providing quality products designed to help create and preserve wealth for its clients. Manulife Financial is a leading Canadian-based financial services group operating in 15 countries and territories worldwide. Through its extensive network of employees, agents and distribution partners, Manulife Financial offers clients a diverse range of financial protection products and wealth management services. Funds under management by Manulife Financial were US$111.7 billion (Cdn$150.8 billion) as at September 30, 2003. Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘0945’ on the SEHK. Manulife Financial can be found on the Internet at www.manulife.com. -30- Media Contact:Heather Randolph Carter U.S. Communications 617-854-4342 heather_carter@manulife.com |
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