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Awards and Recognition

Manulife is proud to be the recipient of many awards that recognize the Company for its overall excellence and specific achievements in areas such as corporate governance, communications, customer satisfaction, professional training and education, and charitable and community programs.

Gustavson Winner 2015 Seal 
Waterstone Award
 
 
Canada Best Employers  
US Best Employers
Best Place to work John Hancock
Waterstone Award
 
Readers Digest Trusted Brand Award
 
SASCS16
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United States, March 24, 2016
John Hancock Investments Honoured with Two Lipper Fund Awards
Two John Hancock Investments funds were honoured at the 2016 Lipper Fund Awards. The John Hancock Disciplined Value Mid Cap Fund (JVMIX) won for its 10-year performance record among multi-cap core funds, and the John Hancock International Growth Fund (GOGIX) won for its 5-year performance record among international multi-cap growth funds.
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United States, March 23, 2016
John Hancock Named One of America’s Best Employers by Forbes
John Hancock ranked #172 on Forbes' 2016 list of America’s Best Employers—a ranking of the top 500 employers across 25 industries nationwide. To determine this year’s list, Forbes sent an anonymous survey to more than 30,000 American workers from companies with 5,000 or more employees. Employees were asked to rate their company satisfaction, including how likely they were to recommend their employer to someone else and how they felt about other employers in their industry.
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Indonesia, March 22, 2016
Manulife Indonesia Honoured with Market Conduct Award
PT Asuransi Jiwa Manulife Indonesia and Manulife Indonesia's Financial Institution Pension Fund won the Market Conduct Award 2015 from the Financial Services Authority. The award recognized Manulife for carrying out principles of consumer protection in financial services with timely result reporting Consumer-Protection-and-Education-Reporting Information System from November to December 2015.
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United States, March 21, 2016
John Hancock Investments Named Best New Exchange Traded Fund Issuer at ETF.com Awards
John Hancock Investments was named Best New Exchange Traded Fund (ETF) Issuer for 2015 at the third annual ETF.com Awards Gala. The award honours the new ETF issuer that has done the most to improve investor outcomes through product introductions, product performance, fund management, investor support and innovation.
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Hong Kong, March 15, 2016
Manulife's Mandatory Provident Fund Received Four Awards
Manulife received four awards for its quality Mandatory Provident Fund (MPF) scheme and outstanding fund performance:
Morningstar Awards 2016 Hong Kong: Best MPF Scheme Award – Finalist;
Lipper Fund Awards 2016 Hong Kong:
  • Manulife MPF Japan Equity Fund
    • Best Hong Kong Pension Funds over 3 Years, Equity Japan;
    • Best Hong Kong Pension Funds over 5 Years, Equity Japan;
  • Manulife MPF Pacific Asia Bond Fund
Best Hong Kong Pension Funds over 3 Years, Bond Asia Pacific – Local Currency.
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Vietnam, March 11, 2016
Manulife Named a Best Place to Work in Vietnam
Manulife has been honoured with the "Viet Nam Best Places to Work 2015" award. The survey was jointly conducted by Anphabe, one of Vietnam's biggest career networks, and Nielsen. The "Viet Nam Best Places to Work" survey is considered the first and most professional survey employer of choice survey. This year, the survey was conducted online from September 2015 to December 2015 approximately 23,000 respondents.
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Taiwan, March 10, 2016
Manulife Asset Management Received Taiwan Lipper Fund Award 2016
Manulife Asset Management’s MGF Latin America Equity Fund – AA received the Best Fund Over 3 years award in the Latin America - Emerging Market Equity category.
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Taiwan, March 10, 2016
Manulife Taiwan Won a 2016 Smart Magazine's Fund Award
Manulife Asset Management's Manulife Taiwan Dynamic Fund was named a winner in the Best Taiwan Equity Fund category.
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Taiwan, March 10, 2016
Manulife Taiwan Received 2016 Morningstar Taiwan Fund Award
Manulife Asset Management’s Manulife Taiwan Dynamic Fund was recognized in the Best Taiwan Equity Fund category by Morningstar.
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United States, March 4, 2016
John Hancock Financial Services Won Eleven Stevie Awards for Sales and Customer Service
The Stevie Awards for Sales and Customer Service are open to all organizations worldwide, and recognize the achievements of sales, customer service, and call centre professionals. In addition to receiving the distinction of a Grand Stevie Award, John Hancock received a Gold Award for Contact Center of the Year (up to 100 seats), a Silver Award for Front-Line Customer Service Team of the Year, a Gold Award for Customer Service Success, a Silver Award for Back Office Customer Service Team of the Year, a Silver Award for Front-Line Customer Service Team of the Year, a Silver Award for Contact Center of the Year (over 100 seats), a Bronze Award for Award for Innovation in Customer Service, a Bronze Award for Contact Center Solutions, a Bronze Award for Customer Service Management Team of the Year, a Bronze Award for Customer Service Department of the Year, and a Bronze Award for New Product & Service Categories – Collaborative Solutions.
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Canada, March 4, 2016
Manulife Received a Silver Stevie Award for Best Use of Technology in Customer Service
Manulife was the first company in Canada to introduce voice biometrics as well as natural language understanding in a single interactive voice response (IVR) system offered in both English and French to provide a more natural and secure customer experience in call centers. Manulife partnered with Nuance to implement the technology. The Stevie Awards for Sales & Customer Service are known as the industry's top sales, business development, contact centre, and customer service awards.
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Japan, March 3, 2016
Manulife Japan Recognized in J.D. Power Customer Satisfaction Study
Manulife Japan ranked #3 on J.D. Power's 2016 Japan Life Insurance Contract Customer Satisfaction Study. Manulife received high scores in the customer service (interaction), and insurance premiums (price) categories.
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Canada, February 24, 2016
Manulife named one of Canada’s Best Employers by Forbes
Manulife was named to Forbes' 2016 list of Canada’s Best Employers—a ranking of the top 250 employers across 25 industries nationwide. To determine this year’s list, Forbes sent an anonymous survey to more than 8,000 Canadian workers. Employees were asked to rate their company satisfaction, including how likely they were to recommend their employer to someone else and how they felt about other employers in their industry.
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Hong Kong, January 27, 2016
Manulife Won Eight Awards at the BENCHMARK Fund of the Year Awards 2015
At the BENCHMARK Fund of the Year Awards 2015, Manulife won a total of eight Mandatory Provident Fund (MPF) awards, including the Provider of the Year Award – MPF which the Company has won two years in a row. These awards are a strong testament to our service excellence and leading position in the MPF market, as well as our strength in delivering outstanding fund performance. Awards include: Manulife MPF Healthcare Fund, Manulife MPF Japan Equity Fund, Manulife MPF North American Equity Fund, Manulife MPF International Equity Fund, Investment Manager of the Year, Investment Manager of the Year, and MPF – Investor Education.
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Canada, January 21, 2016
Manulife Investments Won 25 Fundata FundGrade A+ Awards
The Fundata FundGrade A+ Awards are presented annually to Canadian investment funds that achieve consistently high FundGrade scores through an entire calendar year. Award winning funds include (Part 1 of 2): Manulife Canadian Balanced Fund, Manulife Canadian Balanced Private Pool, Manulife Canadian Investment Class Segregated Fund, Manulife China Class, Manulife Diversified Investment Fund, Manulife Dividend Income Fund, Manulife Dividend Income Private Pool, Manulife Dividend Income Segregated Fund, Manulife Global Equity Class and Manulife Global Real Estate Fund.
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Canada, January 21, 2016
Manulife Investments Won 25 Fundata FundGrade A+ Awards
The Fundata FundGrade A+ Awards are presented annually to Canadian investment funds that achieve consistently high FundGrade scores through an entire calendar year. Award winning funds include (Part 2 of 2): Manulife Global Small Cap Balanced Fund, Manulife Global Small Cap Fund, Manulife Monthly High Income Fund, Manulife Simplicity Aggressive Portfolio GIF, Manulife Strategic Balanced Yield Fund, Manulife Tax-Managed Growth Fund, Manulife Tax-Managed Growth Segregated Fund, Manulife World Investment Class, Maritime Life Elite Portfolio Bond Segregated Fund, Maritime Life Elite Portfolio Monthly High Income Segregated Fund, Maritime Life Elite Portfolio Simplicity Aggressive Portfolio, Maritime Life Triflex Bond Fund, Maritime Life Triflex Canadian Opportunities Fund, NAL-Investor Monthly High Income Segregated Fund and Standard Life Diversified Income Fund.