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Shareholder Information

Shareholder Information: Manulife Financial has stock transfer agents providing shareholder service in Canada, the United States, Hong Kong and the Philippines. These local agents provide service directly to our shareholders and can help you with:

  • Share account information - balances, transactions
  • Address or name changes for your shares
  • Direct deposit of dividends
  • E-services - online access to your account, e-delivery of information
  • Dividend information including dividend reinvestment and share purchase plans available in Canada and the United States
  • Registration changes
  • Replacement of lost, stolen or destroyed certificates or share statements
  • Transferring your shares to your brokerage account
  • Estate transfers or issues relating to estates

To contact our local transfer agent, click on your country of residence:

Canada

Manulife Financial Corporation ("MFC") has appointed CST Trust Company ("CST") to provide registrar, transfer agent and shareholder services directly to Canadian Registered and Share Ownership Statement holders of MFC common shares.    

Contact them for information on :

  • e-services such as online access to your share account and e-delivery of information
  • the Dividend Reinvestment and Share Purchase Plan
  • direct deposit of your share dividends into your bank account
  • making changes to your share account information such as address and name changes
  • transferring your shares to another person or to a brokerage account
  • the Share Sales Program for Ownership Statement Holders
  • B.C. unclaimed assets
  • any other information relating to your MFC shares

You can reach them via:

Internet: www.canstockta.com/Investor  

Email: inquiries@canstockta.com

Phone: North America: (800) 783-9495
              Rest of world: call Collect: (416) 682-3864

Mail:     Canadian Stock Transfer Company Inc.              
              P.O. Box 700
              Station B
              Montreal, QC
              H3B 3K3

United States

Manulife Financial Corporation (MFC) has appointed Computershare (Computershare) to provide transfer agent and shareholder services directly to registered U.S. holders of MFC common shares.


Computershare can help you with any aspect of your share ownership. They are available to take your call 9:00 - 7:00 p.m. ET every business day.

Contact Computershare for:

  • 24/7 access to your account via the internet
  • electronic delivery of documents
  • direct deposit of share dividends into your account
  • changes to your share account information
  • information about participating in the Dividend Reinvestment and Share Purchase Plan for U.S. Shareholders.
  • any other information relating to your MFC shares

You can reach them by phone:

For shareowner inquiries or questions about your account
North America and Puerto Rico: (800) 249-7702
Rest of world (201) 680-6578

web.queries@computershare.com
www.computershare.com/investor

Computershare
P.O. Box 30170
College Station, TX
77842-3170

Hong Kong

Manulife has appointed Computershare Hong Kong Investor Services Limited to act as Transfer agent for Registered shareholders in the administration of its shares in Hong Kong.
They can be reached:

By telephone: (852) 2862-8555

In Person:
Computershare Hong Kong Investor Services Limited - Transfer Office
Shops 1712 – 1716, 17th Floor, Hopewell Centre
183 Queen’s Road East
Wan Chai, Hong Kong

By Mail:
Computershare Hong Kong Investor Services Limited
17M Floor, Hopewell Centre
183 Queen’s Road East
Wan Chai, Hong Kong

Ownership statement holders should contact The Hongkong and Shanghai Banking Corporation Limited:

By telephone:
Ownership Statement and Price Enquiry: (852) 2288 8355

In person:
The Hongkong and Shanghai Banking Corporation Limited
HSBC Main Building
Level 3 - South (counter 33-34)
1 Queen's Road Central

By Mail:
The Hongkong and Shanghai Banking Corporation Limited
Sub-Custody and Clearing, Hong Kong Office
GPO Box 64 Hong Kong

Philippines

Manulife has appointed The Hongkong and Shanghai Banking Corporation Limited to act as Transfer agent in the Philippines. They can be reached:

By telephone:
PLDT (632) 581-7595
GLOBE (632) 976-7595

By e-mail:
jogulayan-tan@hsbc.com.ph

In person or by mail:
HSBC Stock Transfer Unit
7th Floor, HSBC Centre, 3058 Fifth Avenue West
Bonifacio Global City
Taguig City, 1634
Philippines

Rest of the WorldGlobe Shareholder Services

Canadian Stock Transfer Company Inc. ("CST") is Manulife's Chief Registrar and Stock Transfer Agent for holders of MFC common shares.

Contact them for information on:

  • e-services such as online access to your share account and e-delivery of information
  • making changes to your share account information such as address and name changes
  • transferring your shares to another person or to a brokerage account
  • the Share Sales Program for Ownership Statement Holders
  • any other information relating to your MFC shares

        

         Internet: www.canstockta.com/Investor

         E-Mail: inquiries@canstockta.com

         Phone:       North America: (800) 783-9495
Rest of world - call Collect: (416) 682-3864

         Mail:          Canadian Stock Transfer Company Inc.
P.O. Box 700
Station B
Montreal, QC
H3B 3K3