Also picks up Gold Award from the debut MPF category
Hong Kong - Manulife’s unwavering commitment to customer service and product excellence continues to win the hearts of customers and the general public: it has just struck Gold for the ninth consecutive year in the Hong Kong insurance-company category of Reader’s Digest’s Trusted Brands Awards. The company was given another Gold Award in the newly established “Provident Fund (MPF) in Hong Kong” category.
Michael Huddart, Manulife’s Executive Vice President and Chief Executive Officer for Hong Kong, said: “Manulife has established a strong foothold in Hong Kong by providing forward-thinking and personalized financial solutions that help consumers fulfill their goals in life. Being recognized as the ‘Trusted Brand’ and retirement partner of so many people testifies to the bonding we have successfully developed with consumers over the years. It is also a great compliment to our staff and agents, whose hard work and professionalism are keys to fostering this relationship.”
He went on: “At Manulife, we believe in providing real value to customers. This means consistently coming up with the highest-quality products, services and advice that help them to meet their financial needs. These are the values that drive us ahead of the competition.”
Manulife has more than 75 years of unparalleled pensions-management experience and is constantly enriching its MPF platform. Our MPF platform currently offers as many as 26 fund choices covering equity funds (regional, single-country and sector), bond funds (international, regional and single-country) and mixed-assets funds (including lifestyle and target-date), guaranteed and money-market funds. Earlier this year, the company received the Sing Tao Excellent Services Brand Award (in the MPF Services Provider category) for its commitment to the highest levels of customer service.
The annual Reader’s Digest Trusted Brands Survey, now in its 14th year, polled 8,000 consumers across eight markets in Asia, 1,000 of them from Hong Kong. Consumers in Hong Kong were asked to rate brands in 43 categories based on the criteria of trustworthiness & credibility, quality, value, understanding of customer needs, innovation and social responsibility. The survey was conducted by the international market-research firm IPSOS.
Isabella Lau, Vice President, Customer Service and Strategic Development, Manulife (International) Limited (right), accepts the Reader’s Digest Trusted Brand Gold Award in the Hong Kong insurance-company category on behalf of the company.
Luzia Hung, Vice President, Employee Benefits, Manulife (International) Limited (right), receives the Reader’s Digest Trusted Brand Gold Award in the debut “Provident Fund (MPF) in Hong Kong” category on behalf of the company.
About Manulife (International) Limited
Manulife (International) Limited is a member of the Manulife Financial group of companies.
Manulife Financial is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. In 2012, we celebrate 125 years of providing clients strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers. Funds under management by Manulife Financial and its subsidiaries were C$512 billion (HK$3,976 billion) as at March 31, 2012. The Company operates as Manulife Financial in Canada and Asia and primarily as John Hancock in the United States.
Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘945’ on the SEHK. Manulife Financial can be found on the Internet at manulife.com.Media Contact: