Contact Us
Group benefits
Group benefits for plan administrators
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General questions (within Canada)
Monday to Friday, 8 a.m. to 8 p.m. ET
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Email Group benefits for plan administrators
If your company's group benefits plan is with Manulife, please register to log in to our plan administrator secure site. After you log in, you can send an email to our Customer Service Centre from there.
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Group benefits for industry association / union group employers
Monday to Friday, 8 a.m. to 8 p.m. ET
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Group benefits for health care providers
Monday to Friday, 8 a.m. to 8 p.m. ET
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Group benefits for dental care providers
Monday to Friday, 8 a.m. to 8 p.m. ET
Group retirement
Group Retirement for plan administrators
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Call group retirement
Monday to Friday, 8 a.m. to 8 p.m. ET
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Call group retirement (PRPP/VRSP inquiries)
Monday to Friday, 8 a.m. to 8 p.m. ET
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Email group retirement
vrsp@manulife.ca (PRPP/VRSP inquiries)
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Fax outside Québec
1-866-945-5110
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Fax for Québec
1-866-945-5109
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Mail to Montreal office
Manulife, Group Retirement Solutions
2000 Mansfield, Suite 1410
Montréal, QC H3A 3A2, Canada -
Mail to Waterloo head office
Manulife Financial, GRS Client Services
P.O. Box 396
Waterloo, ON N2J 4A9, Canada
Insurance
For Manulife CoverMe.com (health & dental, travel, life, critical illness)
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Call Manulife CoverMe
Monday to Friday, 8 a.m. to 8 p.m. ET
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Email for health and dental
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Email for travel
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Email for life and disability
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Mail to Manulife CoverMe
CoverMe
PO Box 670 STN Waterloo
Waterloo, ON N2J 4B8, Canada
To get a quote or purchase health and dental, life, travel or critical illness insurance, visit CoverMe.com
For alumni, professional association or retail outlet insurance plans (affinity markets)
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Call Manulife CoverMe
Monday to Friday, 8 a.m. to 8 p.m. ET
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Email for health and dental
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Email for life and disability
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Mail to affinity markets
Affinity Markets
PO Box 670 STN Waterloo
Waterloo, ON N2J 4B8 - Canada
Investments
Guaranteed Investment products (through your advisor)
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Call Guaranteed Investment products
Monday to Friday, 8 a.m. to 8 p.m. ET
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Email Guaranteed Investment products
manulife_investments@manulife.ca
We will respond to your email within two business days.
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Fax Guaranteed Investment products
1-877-277-3774
Client signature required.
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Mail to Manulife Investments
Manulife Investments
500 King Street North, 500-G-B
Waterloo, ON N2J 4C6, Canada
Important: For security reasons, always contact us by phone when sharing personal or confidential data (including account details). Do not use email as it's not secure.
Mutual Funds (through your advisor)
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Call Mutual Funds
Monday to Friday, 8 a.m. to 8 p.m. ET
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Email Mutual Funds
manulifemutualfunds@manulife.ca
We will respond to your email within two business days.
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Fax Mutual Funds
1-866-581-8427
Client signature required.
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Mail to Manulife Investments
Manulife Investments
500 King Street North, 500-G-B
Waterloo, ON N2J 4C6, Canada
Important: For security reasons, always contact us by phone when sharing personal or confidential data (including account details). Do not use email as it's not secure.
Manulife Segregated Funds (through your advisor)
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Call - Canada, outside of Quebéc
Monday to Friday, 8 a.m. to 8 p.m. ET
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Call - Quebéc & French Business
Monday to Friday, 8 a.m. to 6 p.m. ET
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Email - Canada, outside of Quebéc
Manulife_investments@manulife.com
Monday to Friday, 8 a.m. to 8 p.m. ET
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Email - Quebéc & French Business
investissements_manuvie@manuvie.com
Monday to Friday, 8 a.m. to 6 p.m. ET
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Fax - Canada, outside of Quebéc, Fundserv Business
1-800-993-9332
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Fax - Canada, outside of Quebéc, Non-Fundserv Business
1-877-277-3774
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Fax - Quebéc & French Business, Non-Fundserv Business
1-800-360-6492
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Mail - Canada, outside of Quebéc
Manulife Investments
500 King Street North
Waterloo, ON N2J 4C6, Canada
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Mail - Quebéc & French Business
Manulife Investments
900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8, Canada
Important: For security reasons, always contact us by phone when sharing personal or confidential data (including account details). Do not use email as it's not secure.
Wealth Management
Manulife Wealth
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Call Manulife Wealth Inc.
Monday to Friday, 8 a.m. to 8 p.m. ET
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Call Manulife Wealth Inc. (toll-free)
Monday to Friday, 8 a.m. to 8 p.m. ET
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Call Manulife Wealth Insurance Services Inc.
Monday to Friday, 8 a.m. to 8 p.m. ET
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Email Manulife Wealth
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Fax Manulife Wealth
1-888-777-2375
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Mail to Manulife Wealth
Manulife Wealth
PO Box 1700 RPO Lakeshore W.
Oakville, ON L6K 0G7, Canada
Manulife Capital - Toronto
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Email Manulife Capital - Toronto
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Fax Manulife Capital - Toronto
416-360-3910
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Mail to Manulife Capital - Toronto
TD Waterhouse Tower, TD Centre
79 Wellington Street West, Suite 2402, PO Box 283
Toronto, ON M5K 1K2, Canada
Manulife Capital - Vancouver
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Call Manulife Capital - Vancouver
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Email Manulife Capital - Vancouver
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Fax Manulife Capital - Vancouver
604-684-6687
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Fax (toll-free) Manulife Capital - Vancouver
1-877-832-4790
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Mail to Manulife Capital - Vancouver
Manulife Capital
#1920 – 1095 W. Pender St.
Vancouver, BC V6E 2M6, Canada
Manulife Private Wealth
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Schedule a meeting with Manulife Private Wealth
Please fill out the form and a Manulife Private Wealth representative will contact you about your wealth needs.
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Call Manulife Private Wealth
Monday to Friday, 8 a.m. to 5 p.m. ET
Corporate
Manulife Canadian head office
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Call Manulife Canadian head office
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Mail to Manulife Financial
Manulife Financial
500 King Street North
Waterloo, ON N2J 4C6, Canada
Manulife Global Head Office
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Call Manulife Global head office
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Mail to Manulife Financial Corporate
Manulife Financial Corporate
200 Bloor Street East
Toronto, ON M4W 1E5, Canada
Other Inquiries
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Support for plan administrators or sponsors
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Are you a plan member?
Resolve a complaint
Manulife customer satisfaction and complaint resolution process for Business owners