Manulife and Opifiny
Medical collection for absence and disability claims is going digital
Manulife is making it easier for you and your patients to submit medical information for absence and disability claims. A faster, more secure digital tool will help you give a better experience for your patients and allow you to invoice and get paid more quickly.
You play a critical role in supplying medical information to support patient claims. Reducing the burden of paperwork involved is a win-win for you and your patients.
Here’s how it works
- If medical information is required, a Manulife Case Manager will log into the Opifiny portal and add the questions they need answered.
- Opifiny then sends a notification to the physician, who logs into the same portal to provide responses.
- Plan member consent is confirmed as part of the process to ensure proper authorization.
- Opifiny then sends those responses back to the Case Manager.
Benefits for you and your patients
FAQ
Opifiny is compatible with all modern browsers. For best results, try one of these browsers: Chrome, Safari, Firefox, and Microsoft Edge. The portal also works on iPhone and Android devices.
Doctors can access the system without an account. Each request has unique code, which the doctor/clinic can use to access and complete the request.
No. Opifiny is a web-based portal. All you need is an internet browser, and you can access the portal from your computer or mobile device.
Opifiny sends payment by Interac e-Transfers®. Opifiny does not collect personal banking details. To receive payment , all your clinic requires is an email address (personal or business) and an account with a Canadian bank.