Tell us about a death

We’re sorry if you’re dealing with a death and know this can be a difficult time.

We hope this form makes it easier to tell us what happened. Please fill out as much as you can – we’ll take care of the rest.

The form below is for Canadian policies. Here's where you need to go for:

US life insurance policies with John Hancock
Manulife shares owned by US residents
Former Manulife UK life insurance policies:
Canada Life took over these policies many years ago. For help, call Canada Life at 0345 606 0708, Monday to Friday, 9 a.m. to 5 p.m. GMT.

The form doesn’t send?
Contact us for help at 1-888-626-8843.

Tell us about yourself

First name (Optional)

Last name (Optional)

If Other, what's the relationship? (Optional)

Are you working with a financial advisor? (Optional)

First name

Last name

Date of birth

Date of death

Cause of death (Optional)

Country of death (Optional)

Manulife account number (Optional)

Give us the account numbers for any other Manulife accounts we should look at. (Optional)

Name of the funeral home (Optional)

Phone number (Optional)

Address (Optional)

This is the person we'll contact about this claim. Make sure you have their permission to share their contact information.

Contact me (at the number or email below)

First name (Optional)

Last name (Optional)

If Other, what's the relationship? (Optional)

Email address (Optional)

Phone number (Optional)

By clicking Submit, you confirm you have permission to give us this information to start working on this claim.

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