Start your journey to better health
Welcome! We’re excited to have you with us. As a valued member of your organization’s benefits plan, you’re in the right place to access the tools, guidance, and resources that will help you and your eligible family members make the most out of your benefits. We’re here to support you and your family in achieving healthier, happier lives.
Tap into better health and get rewarded with the Manulife Mobile app
Access your benefits plan anywhere with the Manulife Mobile app and earn Aeroplan® points for exclusive rewards. Our app provides you with real-time support and a range of features to help manage your health needs:
- Connect with care. Access health services, tools, and resources available through your benefits plan, right from the app.
- Learn more about your benefits. New resources and features are here to help you understand the coverage you have as part of your benefits plan, how to use it, and when.
- Easy claims submission. Submit claims on the go and check their status with ease.
- Coverage details. Access and review your benefits coverage whenever you need to.
- Digital benefits card. Download your benefits card for convenience.
- Earn Aeroplan® points. If you choose to participate, link your Aeroplan account to your Manulife mobile account to earn points for completing health and benefits-related, activities, as well as participating in challenges. You can redeem your Aeroplan points for a variety of rewards, including flights, hotel nights, car rentals, merchandise, gift cards, and more.1
- Participate in challenges. Stay engaged and motivated towards achieving your health and wellness goals as you participate in a variety of friendly competitions, as part of a team or individually.
- Health resources. Explore a wide array of health-related articles to support your wellness journey.
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Join the nearly 1M Canadians already using our Manulife Mobile app! 85% of our app users have tried a health feature, showing they're eager to explore health content and get tips for a healthier lifestyle.2
Download the Manulife Mobile app
You can use the app to submit claims on the go, check on a claim’s status, read coverage details, download your benefits card, gain access to a wide range of health-related articles, and more. To sign in, you would use the same login information used to sign in on the website. (Note: Dark mode is available on the iPhone for version iOS 13 and higher.)
Scan the QR code with your mobile device and download the app! Or, visit our resource page to learn more.
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Register Register for your Plan Member Secure Site. Registration is a one-time process designed to protect your private information.
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Set up your Manulife ID Need help with Manulife ID? You'll find FAQs, a step-by-step video, and more on our support page.
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Manulife Mobile app Learn how to submit claims on the go, check claim status or coverage details, and more!
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Getting started: FAQ Get answers to the key questions you may be thinking about before purchasing Life or Critical Illness insurance.
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Submit a claim Submit your benefits claims online or with the app – get your money back fast!
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Get support Looking to contact us, update your account, find a form, find an answer to your question?
Manage your plan -
Power of attorney Accessing benefits on behalf of a plan member
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Online experience support videos These short videos show you how to navigate and get things done with your account online.
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You may also have access to optional health insurance
In addition to basic life, some plan sponsors offer members the chance to buy additional (i.e., optional) life insurance and/or critical illness insurance. Your benefits booklet includes details on whether your plan includes such options, and how much they cost. Or, your plan administrator or human resources department can provide more information.
Explore programs that support healthier lives
Resources
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Managing your Group Benefits account Sign in help, and information on more support topics.
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Change your address Moving? Be sure to update your new address with us.
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Change your bank information Update your bank account information any time you need to.
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Coordination of Benefits (COB) Submit a claim to more than one plan. Also called coordination of benefits or COB.
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Health Care Spending Accounts (HCSA) Learn about HCSAs, how they’re different from Lifestyle Spending Accounts, and more.
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Get Claims Smart Learn the ‘dos and don’ts’ and make the most out of your plan while protecting it.
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Mental Wellness Solutions Articles and resources to support mental wellness in the workplace and at home.
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Employee and Family Assistance Program (EFAP) Your group benefits plan may include an EFAP program. Services can include short-term counselling sessions, online resources, work-life supports, and more.
Screenshots shown are for illustrative purposes only and the actual product may differ.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and
regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of
Google LLC. ®Aeroplan is a registered trademark of Aeroplan Inc.
1 Redemption options are subject to change at Aeroplan’s discretion
2 Source: Manulife data, March 2025
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