Support
What do you need support with?
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Join your plan -
Book an Advisor Meeting -
Find your RRSPs and Tax Receipts -
Find a form
Need help with your Group Retirement Plan
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Manage my money -
Manage my information -
Manage my account -
Investments -
Put money in my plan -
Find out about
Get educated on retirement
Contact us
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Phone Canada: 888-727-7766
International: 613-780-5392
Monday through Friday, 8:00 A.M. to 8:00 P.M. Eastern time
Have your customer number ready. You can find it:
- In the email or letter we sent to welcome you to your program
- On your statement
- On the account selection screen after you sign in
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Email To protect your privacy, we don’t communicate by email. If you have digital documents to send us, sign in to our secure site and go to Send documents.
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Fax Outside Quebec: 866-945-5110
Quebec: 866-945-5109 -
Mail Group Retirement
PO Box 396
Waterloo, ON N2J 4A9
Canadaor
Manulife
Group Retirement
2000 Mansfield, Suite 1410
Montréal, QC H3A 3A2
Canada -
Resolve a complaint If you have a concern about our products, services or representatives, please review our customer satisfaction and compliant resolution process.
Learn more
Group Retirement with VIP Room account
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Phone Canada: 800-242-1704
International: 613-780-5385
Monday through Friday, 8:00 A.M. to 8:00 P.M., Eastern timeHave your client number ready. It begins with RS. You can find it:
- In the email or letter we sent to welcome you to your program
- On your statement
- On the account selection screen after you sign in
-
Email To protect your privacy, we don’t communicate by email. If you have digital documents to send us, sign in to our secure site and go to Send documents.
-
Fax Canada: 866-499-4480
International: 514-499-4480 -
Mail Manulife
Group Retirement
PO Box 11464, Stn Centre Ville
Montreal, QC H3C 5M3
Canada -
Courier Manulife
Group Retirement
900 - 900 de Maisonneuve Blvd W
Montreal, QC H3A 0A8
Canada -
Resolve a complaint If you have a concern about our products, services or representatives, please review our customer satisfaction and compliant resolution process.
Learn more