Exclusive deals for you
When you sign up for any Manulife Individual Health & Dental plan, you get access to TELUS Health Virtual Care at no extra cost.1 This includes 24/7 access to medical consults with health care professionals across the country.
Get easy and immediate healthcare, including primary mental health, when and where you need it.
What’s included:
- Unlimited access, 24/7, 365 days a year, and across the country
- Secure medical consults with friendly, knowledgeable health care professionals and clinicians
- Available in French and English via smartphone or computer
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TELUS LivingWell Companion™ Go Feel confident and protected wherever life takes you, with automatic fall detection2 and instant access to help 24/7.
- Coverage across Canada with built-in GPS3
- Automatic fall detection2
- Emergency button capability
- Water resistant
- Professional monitoring available in English, French, Punjabi, Cantonese and Mandarin.
- No term-contract or upfront fees4
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TELUS LivingWell Companion™ Home with fall detection Enjoy peace of mind knowing that you or your loved ones are safe at home with instant access to help 24/7.
- Provides coverage in the home
- Automatic fall detection4
- Emergency button capability
- Water resistant
- Integrated speaker on the base unit (included)
- Professional monitoring is available in English, French, Punjabi, Cantonese and Mandarin.
- No term-contract or upfront fees4
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TELUS LivingWell Companion™ Home With access to help 24/7 within the home, feel safe in your home knowing you're always connected to help.
- Provides coverage in the home
- Optional wristband
- Emergency button capability
- Water resistant
- Integrated speaker on the base unit (included)
- Professional monitoring is available in English, French, Punjabi, Cantonese and Mandarin.
- No term-contract or upfront fees4
How It Works
Emergency alert received
LivingWell Companion is designed to alert our trained operators when the emergency button is pressed or when the built-in fall detection feature6 (if equipped) automatically detects a fall.
Trained operator contacts customer
When the alert is received, our trained operators will immediately contact the customer through the pendant using the two-way voice speaker to confirm the emergency status prior to initiating the emergency protocol.
Family or friends contacted
If the customer cannot be reached or an emergency is confirmed, the trained operator first contacts up to 3 family and/or friends.
Emergency services contacted
If family or friends are unavailable or if the situation warrants, a trained operator will then contact emergency services.
Terms and conditions
2 If you do fall, do not wait for the automatic call, always press and hold the button for help when possible.
3 Go operates anywhere in Canada where cellular coverage is available. GPS capabilities are approximate and may not always be possible.
4 LivingWell Companion offers the lowest monthly price and life-time ownership costs of comparable no-term-contract and no-upfront-fee personal emergency response services in Canada.
For total protection:
A fully integrated system with cutting edge security devices, and control at your fingertips with smart home devices.
What’s included:
- 24/7 professional monitoring
- 1 control panel
- 1 camera of your choice
- 2 door/window sensors
- 1 motion sensor
- 3 additional smart security or automation devices of your choice
For advanced protection:
Our basic home security system with professional monitoring.
What’s included:
- 24/7 professional monitoring
- 1 control panel
- 2 door/window sensors
- 1 motion sensor
See why TELUS SmartHome Security is the smart choice
Smart convenience
Monitor your home from anywhere, answer the door, lock the door– all from your phone. Plus save on your energy bills by adjusting your heat and lighting.
Smart savings
Save up to $10 per month when bundled with TELUS Mobility3 and up to 20% on your home insurance premium with professional monitored security.
Smart safety
Get a complete safety system where door, window or motion sensors will notify you or with professional monitoring plans from our central monitoring service.
1 Manulife cannot guarantee the availability of the program indefinitely.
Underwritten by the Manufacturers Life Insurance Company (Manulife)
Manulife, Manulife & Stylized M Design, and Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license. © 2021 The Manufacturers Life Insurance Company. All rights reserved. Manulife, P.O. Box 670, STN Waterloo, Waterloo, Ontario N2J 4B8.