Welcome to Manulife Vitality
Let’s build a healthier future together
Now that you have Manulife Vitality™ , it’s time to join the program. As a member, you can start building healthy habits, tracking your progress, and earning rewards along the way. With simple tools, expert support, and everyday motivation, we’re here to help you make the most of your journey toward a longer, healthier life.
Taking the first step is easy. Once your policy is issued, you’ll receive a welcome email with instructions to set up your Vitality profile and accept the program’s terms and conditions. If you don’t already have a Manulife ID, you can create one on the Member Site—using a computer is recommended for the best experience.
Download the Manulife Vitality app to get started
The app allows you to:
- Complete activities and earn Vitality Points™
- View Vitality Status™ and rewards
- Log workouts and screenings
- Complete your Vitality Health Review™
Compatible devices and apps
Wearable devices make it easier to track activities, earn you points, especially when synced with the Manulife Vitality app. Here’s the list of compatible devices and apps.
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Devices* - Apple Watch
- Garmin
- Oura Ring
- WHOOP
- Fitbit
- Polar
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Apps* - Apple Health
- Google Health
- Samsung Health
- MapMyFitness
- Strava
- Peloton
- Orangetheory Fitness
* To earn Vitality Points using a compatible app, make sure the app is connected to a compatible wearable device so your activity can be verified.
Get started with Vitality Plus™
Your member welcome package helps you understand the program, set up your account, and start earning points while supporting your health over time.
Manulife Vitality how-to videos
Explore Manulife Vitality Stories, a collection of quick, instructional videos covering everything from using the app to earning an Apple Watch.
Support and help
Our Manulife Vitality Program Experts are here to help you. Connect with them to be guided through onboarding, learn how the program works, receive support in syncing your wearable, and make the most of your journey toward better health.
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Email manulifevitality@manulife.ca
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Calling 1-855-664-2541
Monday to Friday, 8 a.m. to 6 p.m. ET
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Book an online session
For all policy-related requests, including beneficiary changes, underwriting, premium-related questions, and banking updates, contact your advisor, call 1-888-626-8543 (Monday to Friday, 8 a.m. to 8 p.m. ET), or email manulife_insurance@manulife.ca.
Insurance products are issued by The Manufacturers Life Insurance Company. The Vitality Group Inc., in association with The Manufacturers Life Insurance Company, provides the Manulife Vitality program. The program is available with select policies and to eligible customers only. Please consult your financial representative to learn more and determine whether the program is appropriate for your circumstances.
Eligibility for the program, including access to rewards, benefits, discounts, and services, is subject to applicable terms, conditions, limitations, and exclusions. Eligibility criteria, reward structures, and available partner offers may change at any time and are not guaranteed over the full life of the insurance policy or program participation.
All rewards, discounts, or partner offers are subject to applicable third-party terms and conditions, including eligibility requirements, redemption criteria, availability, and any limitations imposed by the applicable partner. Manulife does not guarantee the ongoing availability of any reward, product, or service offered through the program.
Program participation and access to certain features may require the use of a mobile device, internet access, or other technical requirements. System requirements and digital functionality may change over time.
For full program details, including current eligibility requirements and redemption criteria, please visit: Manulife Vitality member offer disclaimers.
Vitality, Vitality Go, Vitality Plus, and related marks are trademarks of The Vitality Group International Inc. and are used by The Manufacturers Life Insurance Company and its affiliates under licence.
Manulife, Stylized M Design, and Manulife & Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license.