Get Claim Smart
Workplace benefits are a great way to supplement or cover health-related costs that may not be covered by your provincial health care plan.
But false or inflated claims put your benefits at risk. How? They could increase costs for your employer. And then you may lose some, or even all, of your benefits.
Claim Smart
What does this mean? You learn the do’s and don’ts. You submit true and accurate claims. And you make the most out of your benefits plan – while protecting it. That’s claim smart. And it’s easy to get there with the information and resources below.
For additional information about your specific circumstances, we recommend connecting with a personal financial advisor or a legal professional.
Make smart choices and true statements when you submit claims. Don’t know how to claim something? Or wondering if you can claim it? Just ask! We’re here to help. You can contact our Customer Service Centre by phone (1-800-268-6195) or log in to your plan member secure site and click on Support in the left navigation to find more ways to get in touch with us.
Claims made on your behalf? It’s your responsibility to ensure these claims are correct. So, make sure you know what’s being claimed in your name. Asked to pre-sign blank claim forms to “save time later”? Don’t! The consequences aren’t worth it. You could lose your job, your benefits, or end up with a criminal record.
Smart Sources
Here are some great resources to help you get claim smart, including everything you need to make the most out of your plan – and protect it.
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External Resource
Canadian Life and Health Insurance Association
Visit fraudisfraud.ca to learn more about benefits fraud and what you can do to protect yourself.