From being the first in North America to insure diabetics to launching AI in underwriting in Canada, our history is one of innovation, leadership and finding new ways to make decisions easier and lives better. See the timeline for a glimpse into some of our firsts.
Manulife and John Hancock launch global rebrand.
Global Assets Under Management and Administration are over $1 trillion for the first time.
Setting a world record
Manulife insurance agent Joe Sun makes the record books for an astounding 63-year career!
Manulife launches two new skills for Amazon Alexa.
John Hancock launches an app that helps couples plan their finances.
Big steps in China
Manulife is the first financial institution to receive an Investment Company Wholly Foreign-Owned Enterprise (WFOE) license in China.
China accepts claims via WeChat.
Coverage for HIV
We are the first insurer in Canada to offer life insurance to people who are HIV positive.
Manulife is the first company in Canada to introduce voice biometrics and natural language understanding in an interactive voice response (IVR) system.
Manulife Asia launches an innovative insurance concept that rewards customers for being healthier and more active.
Supporting wellness with Vitality
We start a first-ever life insurance partnership between John Hancock Insurance and Vitality, the global leader in integrating wellness benefits with life insurance products.
After a 70-year absence, we open an office in Myanmar.
Our Cambodian head office opens.
We merge with John Hancock
It makes us the largest life insurer in Canada, second largest in North America and fifth largest in the world.
$1B net income
We’re the first Canadian life insurance company to reach that milestone.
We go public
We start trading on the TSX, NYSE, SEHK and PSE – at $2.5Bm it’s the largest IPO in Canada’s history.
Japan and Vietnam
Manulife is the first Canadian insurer to launch a joint venture in Japan, and the first foreign-owned insurance company to do business in Vietnam.
Joining forces in Shanghai
Manulife-Sinochem is China’s first joint venture life insurance company.
Manulife Bank launches
We’re the first Canadian insurance company to open a bank.
First in China
We are the first Canadian life insurance company to open an office in China (Beijing).
A joint venture with Dharmala Group and the International Finance Corporation forms P.T. Asuransi Jiwi Dharmala Manulife.
Lower premiums for non-smokers
We are one of the first insurers to offer lower rates to non-smokers.
First female Director and Chair
Dr. Gail C. A. Cook-Bennett is our first female Director, and in 2008, our first female Chair of the Board.
Our total assets reach $1 billion.
We’re the first insurance company in Canada to embrace mainframe computer technology with the installation of the IBM 650.
Insurance for diabetics
We are the first North American company to offer insurance to controlled diabetics.
Our head office at 200 Bloor Street in Toronto officially opens.
Entry into the US market
A small office in Detroit opens its doors.
We expand into Asia
The first Manulife policy is sold in Shanghai.
International expansion begins
The sale of our first policy outside Canada, in Bermuda, kicks off our international operations.
The Manufacturers Life Insurance Company is founded
Canada’s first Prime Minister, Sir John A. Macdonald, was also our Company’s first president. His vision set us on the path for success.