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Download Manulife Financial Corporation’s 2018 Sustainability Report

Advancing the health and equity of people and our planet

Download Manulife Financial Corporation’s 2018 Sustainability Report

message from our President and CEO

In my discussions with employees, one thing I see consistently demonstrated is this: a desire to make the world a better place. Our Mission – Decisions made easier, lives made betteris not just a tagline; it’s part of our DNA.

Read Roy's full message

Our President and Chief Executive Officer, Roy Gori


How we're taking action

Each year, we look back on what we’ve achieved, and the people and communities we’ve impacted. Our annual Sustainability Report and Public Accountability Statement is our opportunity to share what we’re doing, recognize the contributions of our colleagues, and inspire those around us to make a difference, too.

Read the latest Sustainability Report and Public Accountability Statement for a snapshot of all the ways Manulife/John Hancock is advancing the health and equity of people and our planet.

2018 Sustainability Report and Public Accountability Statement (PDF)

Past reports

Each year, we look back on what we’ve achieved, and the people and communities we’ve impacted. Our annual Sustainability Report and Public Accountability Statement is our opportunity to share what we’re doing, recognize the contributions of our colleagues, and inspire those around us to make a difference, too.

Read the latest Sustainability Report and Public Accountability Statement for a snapshot of all the ways Manulife/John Hancock is advancing the health and equity of people and our planet.

2018 Sustainability Report and Public Accountability Statement (PDF)

Past reports

Manulife’s mission is to make decisions easier and lives better. As part of delivering our mission, we are invested in advancing the health and equity of our customers, employees and communities, and protecting our planet.

We conduct our business responsibly, which means having our stakeholders’ best interests at heart in everything we do. From developing products and services to meeting the unique needs of our communities to managing the environmental and social impact of our supply chain, we’re dedicated to operating with integrity in everything we do. 

 

Responsible Investment 

Manulife Investment Management, our global asset management arm, is a signatory to the UN-supported Principles for Responsible Investment. We believe good management of environmental, social and governance (ESG) risks can lead to long-term sustainable returns and encourage companies to understand and mitigate those risks. The evaluation of ESG factors is integrated throughout the due-diligence and decision-making processes to help deliver attractive risk-adjusted returns to our clients.

 

Cluster munitions policy

Manulife will not knowingly make direct investments in companies that manufacture cluster munitions where we have discretion to do so. This policy applies to policyholder funds (Manulife’s “General Account” funds) and third-party client funds of Manulife Investment Management. This policy does not apply to investments where we do not have investment discretion such as index investments, unaffiliated fund mandates and client-directed managed accounts.

Manulife uses an independent third party to maintain an exclusion list of companies that manufacture cluster munitions. The exclusion list is updated on a quarterly basis. 

 

Environmental impact

A healthy environment is vital to the long-term well-being of our business, our employees and our world. We feel strongly that we must minimize the environmental impacts of our operations and use our influence to drive positive momentum on global issues like climate change.

First introduced in 1995, our Environmental Policy  commits us to conducting business in a manner that recognizes the need to preserve the quality of our environment by:

  • promoting environmental responsibility and conservation to all employees
  • distributing the policy and all relevant procedures to employees with applicable job accountabilities for their guidance and implementation in our business practices
  • ensuring the Company’s risk analysis and risk management procedures include consideration of environmental matters
  • complying with all applicable environmental laws and regulations and, where possible, participating in an ongoing dialogue with government and industry to establish and promote practical environmental goals
  • maintaining procedures to ensure the effective implementation of the policy.

 

Reducing our footprint
From pursuing LEED (Leadership in Energy and Environmental Design) certification for our office buildings to investments in technology to streamline our processes and reduce our paper use, we have a range of programs and initiatives in place to increase the efficiency of our business operations and minimize our impact on the environment.

 

Managing environmental risks
We know that our environmental responsibilities go beyond our operations and include our investment activities. We have policies and procedures in place to help us identify environmental issues in our investments so that we can proactively mitigate or manage them. We are also a signatory to the Equator Principles, a voluntary global framework used by leading financial institutions to manage environmental and social risks in large financial transactions.

 

A leader in innovative sustainable finance
From green bonds to bio-mass energy, we have been at the forefront of innovative finance and helping with the transition to a more environmentally sustainable economy.  Manulife is a leading arranger and provider of financing for the renewable power sector in both Canada and the United States. Since 2002, we have invested more than $13.6 billion in renewable energy and energy efficiency projects.

We report on our greenhouse gas (GHG) emissions annually and we have our inventory verified and assured by an external party.


Want to learn more?

We are committed to integrating sustainability throughout our business. Check out what our business units and subsidiaries are up to: