John Hancock took another step in redefining the life insurance model by including John Hancock Vitality on all our U.S. life insurance policies. It’s a bold move that reinforces our belief that your life insurance company should help you live a longer, healthier life. John Hancock Vitality is a technology-enabled wellness program which provides our customers with information, support, incentives and rewards that can help them stay active, eat well and live healthy.
We fundamentally believe life insurers should care about how long and well their customers live.
– Marianne Harrison, John Hancock President and CEO
John Hancock begans in 2015 to address a troubling shift in Americans’ health that had resulted in lifestyle diseases being the leading cause of death. To face this challenge, John Hancock partnered with Vitality to offer a wellness-based program that’s built on the convergence of behavioural science and consumer technology, and incentivizes and rewards customers for making healthier choices every day.
As you can see from the highlights, the results are compelling:
“The remarkable results of our John Hancock Vitality offering convinced us this is the only path forward for the industry,” explains Brooks Tingle, president and CEO, John Hancock Insurance. “We have smart phones, smart cars and smart homes. It’s time for smart life insurance that meets the changing needs of consumers. Offering John Hancock Vitality on all life insurance policies, at no additional cost, is the right thing to do for our customers, our business and society.”
Manulife offers similar products around the world. In Canada, we are extendingto our group benefits customers, offering it at no additional cost to companies that want to make it available to their employees. In Asia, we continue to expand ManulifeMOVE to more countries in which we operate.
(1) Steps data from BusinessInsider.com, July 2015.
(2) Data based on policyholder experience since inception in the U.S., April 2015.