Manulife Financial Corporation’s 2020 Annual Report

Year in review

Download Manulife Financial Corporation’s 2020 Annual Report

2020 Annual Report [PDF]

Access Manulife Financial Corporation’s annual report materials, including a letter to shareholders from President and CEO Roy Gori, as well as a letter from Chairman of the Board John Cassaday. Watch a video about our 2020 Annual Report here.

Roy Gori, President & Chief Executive Officer

A letter to our shareholders

Roy Gori, President & Chief Executive Officer

Read how we're serving our customers, supporting our communities, and delivering for our shareholders

A letter to our shareholders

Roy Gori, President & Chief Executive Officer

Read how we're serving our customers, supporting our communities, and delivering for our shareholders

Manulife by the numbers

Core Earnings (C$ billions)

Total company core earnings grew 5% versus 2018, driven by continued double-digit core earnings growth in Asia of 11%.

AUMA (C$ billions)

$1.2 trillion in AUMA.

Net Income (C$ billions)

Delivered the highest net income result in the company’s history in 2019.

New Business Value
(C$ billions)

15% increase in new business value from 2018, with growth in all insurance segments.

Common share dividend

Announced a 12% dividend increase with our 2019 fourth quarter results.

Core Earnings (C$ billions)

Total company core earnings declined 9% versus 2019.

AUMA (C$ billions)

$1.3 trillion in AUMA, a 10% increase versus 2019.

Net Income (C$ billions)

Net income attributed to shareholders increased $0.3 billion from 2019.

New Business Value
(C$ billions)

13% decline compared with 2019, due to the challenging sales environment.

Common share dividend

Dividend payout ratio of 41% in 2020.

View all financial highlights

A letter to our shareholders

John Cassaday, Chairman of the Board
Read letter

John Cassaday, Chairman of the Board

A letter to our shareholders

John Cassaday, Chairman of the Board

Read letter

Quick downloads

Complete Report

Management’s Discussion and Analysis

Consolidated Financial Statements

Glossary of Terms

Shareholder Information and Dividend Information

Our values were on display every day and helped us frame the many decisions we made throughout this challenging time.
– Roy Gori, President and Chief Executive Officer

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Download Manulife Financial Corporation’s 2020 Annual Report

2020 Annual Report [PDF]

^{Note: Dividend payout ratio is common share dividends as a percent of diluted core earnings per common share. Percentage changes are stated on a constant exchange rate basis, a non-GAAP measure. AUMA values are reported as at December 31.}