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Download Manulife Financial Corporation’s 2020 Annual Report


Access Manulife Financial Corporation’s annual report materials, including a letter to shareholders from President and CEO Roy Gori, as well as a letter from Chairman of the Board John Cassaday. Watch a video about our 2020 Annual Report here.
 

Roy Gori, President & Chief Executive Officer

A letter to our shareholders

Roy Gori, President & Chief Executive Officer

A letter to our shareholders


Manulife by the numbers

Core Earnings (C$ billions)

Total company core earnings grew 5% versus 2018, driven by continued double-digit core earnings growth in Asia of 11%.

AUMA (C$ billions)

$1.2 trillion in AUMA.

Net Income (C$ billions)

Delivered the highest net income result in the company’s history in 2019.

New Business Value
(C$ billions)

15% increase in new business value from 2018, with growth in all insurance segments.

Common share dividend

Announced a 12% dividend increase with our 2019 fourth quarter results.

Core Earnings (C$ billions)

Total company core earnings declined 9% versus 2019.

AUMA (C$ billions)

$1.3 trillion in AUMA, a 10% increase versus 2019.

Net Income (C$ billions)

Net income attributed to shareholders increased $0.3 billion from 2019.

New Business Value
(C$ billions)

13% decline compared with 2019, due to the challenging sales environment.

Common share dividend

Dividend payout ratio of 41% in 2020.

A letter to our shareholders

John Cassaday, Chairman of the Board
Read letter

John Cassaday, Chairman of the Board

A letter to our shareholders

John Cassaday, Chairman of the Board


 

Our values were on display every day and helped us frame the many decisions we made throughout this challenging time.
– Roy Gori, President and Chief Executive Officer

 

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Download Manulife Financial Corporation’s 2020 Annual Report

 

Note: Dividend payout ratio is common share dividends as a percent of diluted core earnings per common share. Percentage changes are stated on a constant exchange rate basis, a non-GAAP measure. AUMA values are reported as at December 31.