Manulife payment channels: How to pay the insurance premium?

1. Available with China Bank, Bank of the Philippine Islands (BPI), Banco De Oro (BDO) and Metrobank.
   
   
2. Simply fill out the specific bank form and submit the original ADA form together with the Authorization to Debit Account Form and proof of account to the Manulife office.
    

Note: 
 

• For BDO Accounts, both the front and back sides (terms and conditions) of the Authorization to Debit Account form should be signed.
  
  
• Rules on Third Party Payor shall apply.  If the owner of the bank account is a qualified third party, please fill out a Payor Information Form (PIF).
  
  
• You'll receive your payment invoice within two (2) business days after payment posting.
   

Step 1: Visit https://bpi-ada.com/ and follow the on-screen prompts.

Step 2: Select "Manulife Philippines" and use your policy number as your reference number. Take a screenshot of the enrollment confirmation once done.

Step 3: Download and fill out the Authorization to Debit Account Form. If the Policyowner is not the Payor, kindly fill out the Payor Information Form.

Step 4: Email the screenshot of your enrollment confirmation and the completed authorization to Debit Account Form (and Payor Information Form if applicable) to phcustomercare@manulife.com. 

Step 5: You’ll receive an email notification from Manulife regarding the status of your application within 5 business days. Once successful, your account will automatically be charged on your preferred payment schedule.


Reminders:
 

• If the policy owner is not the payor, a fully completed Payor Information Form will also be required.
  
  
• To enroll in BPI eADA, you may also submit the necessary documents to your Financial Advisor or any Manulife branch office.
  
  
• Your account will be automatically charged on the payment schedule you indicated in the Authorization to Debit Account Form. Please make sure your chosen bank account is funded on those dates.
  
  
• You'll receive your payment invoice within two (2) business days after payment posting.
   

Step 1: Download the Metrobank Mobile Banking Application and follow the on-screen prompts.

Reminders:
 

• Select Manulife/Manulife Philippines.
  
  
• Please use your policy number as your reference number.
  
   

Step 2: Download and fill out the Authorization to Debit Account Form.
 

• Please choose your preferred debit schedule (every 1^st, 11^th, 16^th or 26^th of the month, depending on the premium due).
   

If the policy owner is not the payor, please download and fill out the Payor Information Form.
 
 

Step 3. Email phcustomercare@manulife.com to complete your enrolment.
 

• Please use the subject line: Metrobank ADA Enrollment for <your policy number>.
  
  
• Attach the following documents:
  
  
  • Email confirmation from Metrobank.
    
    
  • Completely filled Authorization to Debit Account form.
    
    
  • Payor Information Form (if applicable)
    
     
• You may also submit these documents and requests to your Financial Advisor or any Manulife branch office.
  
   

We will notify you within 5 working days about the status of your Metrobank ADA enrollment. Once successful, your account will be automatically charged on the payment schedule you indicated in the Authorization to Debit Account form. Please make sure your chosen bank account is funded on those dates.

You'll receive your payment invoice within two (2) business days after payment posting.
 

*For the complete list of Bancnet member banks, please refer to https://www.bancnetonline.com/.

The online channels of our partner banks are available. Below are the steps to pay for premiums using the bank’s online bills payment facility:
 

1. Log in to the bank’s internet banking portal/mobile banking app.
   
   
2. Enroll Manulife Philippines or Manulife Financial Plans (for Plans Policy) as Company/Biller.
   
   
3. Input the Policy No./Payment Reference No. in the Reference/Subscriber No. field.
   
   
4. Input Policyowner’s Name in Subscriber Name
   
   
5. Go to the BILLS PAYMENT section
   
   
6. Select Manulife Insurance Co. or Manulife Financial Plans (for Plans Policy) as Company/Biller
   
   
7. Input the premium amount
   
   
8. Complete the transaction process
   
    

You will receive your payment invoice within 3 business days after your payment is posted. Payment posting varies by payment channel.
 

BDO Kabayan Bills Bayad (International)
 

1. Visit any BDO Remit office or remittance partner offering BDO Kabayan Bills Bayad*
   
   
2. Fill out a transaction slip** for the payment to be processed. Indicate the Biller name, name of the policy owner and policy number.
   
   
   • For Variable or Unit-Link/Traditional policies
     Beneficiary/Biller: The Manufacturers Life Insurance Co. (Phils.), Inc.
     
     
   • For Pre-Need Plans
     Beneficiary/Biller: Manulife Financial Plans
     
      
3. Pay the corresponding foreign currency equivalent of the premium due plus the remittance fee.
   
   
4. BDO Remit office/partner will then process the bill’s payment transaction and issue a Remittance Invoice/Slip.
   
   
5. Payment will be posted automatically after 3 banking days.
   
    

*To view the list of BDO Remit offices and partners, visit BDO Kabayan Bills Bayad and click “View our directory of BDO Remit Offices and Partners offering BDO Kabayan Bills Bayad”.

**Transaction slip varies per remittance partner.
 

BPI remittance centers (local and international)
 

1. Visit any BPI Remittance Centers/partners
   
   
2. Fill out a transaction slip* and indicate the policy number.
   
   
   • For Variable or Unit-Link/Traditional policies
     
     Beneficiary/Biller: The Manufacturers Life Insurance Co. (Phils.), Inc.
     Account Number: 0361-0115-03 (PHP)/0362-0002-54 (USD)
     Swift Code: BOPIPHMM
     BPI Branch Location Address: G/F Solar Century Tower, HV Dela Costa corner Tordesillas Sts, Barangay Bel Air, Salcedo Village, Makati City
     
     
   • For Pre-Need Plans
     
     Beneficiary/Biller: Manulife Financial Plans
     Account Number: 0361-0157-46
     Swift Code: BOPIPHMM
     BPI Branch Location Address:  G/F Solar Century Tower, HV Dela Costa corner Tordesillas Sts, Barangay Bel Air, Salcedo Village, Makati City
     
      
3. Pay the corresponding foreign currency equivalent of the premium due plus the remittance fee.
   
    

Reminder:
 

• For international remittance, pay the corresponding foreign currency equivalent of the premium due plus the remittance fee.
  
  
• For local/international transfers, pay all outward and inward bank charges (PhP 150.00* for peso-denominated policies or USD 6.50* for dollar-denominated policies. Only the net amount credited to the Manulife account will be posted to the corresponding policy/policies. Take note that the bank charges are subject to change.
  
  
• Email a copy of your remittance slip to PHCustomerCare@manulife.com as proof of payment. Please indicate the Policy No./Nos. where the payment will be posted.
  
  
• The payment will only be posted upon confirmed crediting of the proceeds to our bank account.
   

• Taguig (BGC)
  
  
• Makati (NEX Tower - Head Office)
  
  
• Binondo
  
  
• Escolta
  
  
• Quezon Avenue
  
  
• San Juan (Greenhills)
  
  
• Hanston-Ortigas
   

• Angeles
  
  
• Bataan
  
  
• Cabanatuan
  
  
• Malolos
  
  
• Tarlac
  
  
• Baguio
  
  
• Dagupan
  
  
• Laoag
  
  
• Isabela
  
  
• Tuguegarao
  
  
• Alabang
  
  
• Calamba
  
  
• Imus
  
  
• Sta Rosa
  
  
• Batangas
  
  
• Lemery
  
  
• Naga

• Cebu (Bonifacio)
  
  
• Cebu (2quad)
  
  
• Bacolod
  
  
• Dumaguete
  
  
• Iloilo 1
  
  
• Iloilo 2 (Plazuela)
  
  
• Kalibo
  
  
• Roxas
  
  
• Tagbilaran
  
  
• Lapu-lapu
  
  
• Ormoc
  
  
• Talisay

• Davao (Abreeza Mall)
  
  
• Butuan
  
  
• Cagayan de Oro 1
  
  
• Cagayan de Oro 2
  
  
• Iligan
  
  
• Valencia
  
  
• Koronadal
  
  
• Ozamiz
  
  
• Pagadian
  
  
• Zamboanga
  
  
• Davao
  
  
• General Santos
  
  
• Tagum