Change payout method
To update your preferred payout method for your policies, please use our customer portal, MyManulife, or the Manulife SG App.
1. Log in to your account via MyManulife or the Manulife SG App.
2. Click on "Servicing” or “Services”, followed by "Change payout method”.
3. Select your new preferred payout method: PayNow by NRIC/FIN or Electronic Fund Transfer (EFT).
4. If you select Electronic Fund Transfer (EFT), you can either choose an existing bank account already set up with Manulife or add a new bank account.
Please note that for new DBS/POSB accounts, online verification is available, which removes the need to upload supporting bank documents. For other new banks, you will need to provide supporting bank documents for verification.
5. Select the policy(ies) you would like to make the change to and click "Next".
6. Review your changes before submitting your request.
7. Read and acknowledge the Declaration, then click "Next".
8. Select your preferred method to receive your One-Time Password (OTP), and key in your OTP.
9. You will receive an immediate acknowledgement.
FAQs
1. Log into your account via MyManulife or the Manulife SG App.
2. Click on "Servicing".
3. Under "Upload Forms", click on "Other Transactions". Follow the instructions on the page to submit the completed form.
