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Reinstate a lapsed policy

This option enables you to reinstate a policy after it has lapsed.

What you need to provide

AA policy can lapse for several reasons:

  • If the premium is not paid after a grace period of 30 days and the policy does not have any cash value.
  • For Traditional policies: If the policy has cash value, an Automatic Premium Loan (APL) will be applied after the 30-day grace period to cover any unpaid premiums using the policy's cash value. The APL will continue to pay the premiums as long as there is sufficient cash value. However, if there is not enough cash value to cover the outstanding APL amount plus interest, the policy will lapse.
  • For Investment-linked policies: If the fund value is less than the monthly insurance and administrative charges.

You may apply to reinstate the policy to maintain continuous coverage and retain the original terms and benefits of the policy, including any accumulated cash value for life insurance policies. Please note that your reinstatement application may be subject to underwriting, and you might need to provide certain medical reports.

To explore the options available for your policy, please contact your Representative for assistance.

Instructions

  1. Download and complete the Application for Reinstatement Form (opens in a new tab).
  2. Pay any outstanding premiums and interests.
  3. Submit any applicable medical reports.
  4. Upload the completed form, along with any supporting documents (if applicable), to our customer portal, MyManulife (opens in a new tab) or via the Manulife SG App (refer to steps below).
  5. Alternatively, you can mail the completed original hard copy form to the following address:

    Manulife (Singapore) Private Limited
    8 Cross Street
    #15-01 Manulife Tower
    Singapore 048424

 

Please ensure that the form is signed in wet ink. Click here (opens in a new tab) to obtain the Business Reply Envelope for your submission.

If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.

FAQs

 

1. Log into your account via MyManulife or the Manulife SG App.

2. Click on "Services".

3. Under "Upload Forms", click on "Other Transactions". Follow the instructions on the page to submit the completed form.

The reinstatement form is valid for two months from the signed date in the form.



You need to complete one form unless there are multiple dependents on the same policy, in which case additional forms may be necessary.

For non-trust policies:

  • The Assignee or Policyowner must sign the form.

 

For Trust policies under Section 132 of the Insurance Act (formerly known as S49L):

  • The Policyowner and any one Trustee who is not the Policyowner, or
  • All Beneficiaries who are at least 18 years old must sign the form.
  • If any Beneficiary is under 18 years old, a legal guardian or parent who is not the Policyholder can provide consent.

 

For a Trust policies under Section 73 of the Conveyancing and Law of Property Act:

  • The Policyowner and all Trustees, or
  • All Beneficiaries who are at least 21 years old must sign the form.
  • If any Beneficiary is under 21 years old, a legal guardian or parent who is not the Policyholder can provide consent.