1. Log in to your account via MyManulife (opens in a new tab) or the Manulife SG App.
2. Click on the “Profile" tab, then select “My Profile”.
3. Click "Edit" to update your contact information.
4. Choose to retrieve your details automatically using Myinfo, or update them manually.
5. To retrieve your details using Myinfo, you will be directed to log in with Singpass. Once logged in, your information will be displayed, and you can select the details you wish to update.
6. Follow the on-screen instructions to complete the process.

Note: If you choose to update your details manually (instead of retrieving your details through Myinfo), you may need to provide supporting documents depending on the type of update:

• Change of name:
  A copy of your Identity Card or Deed Poll.
• Change of address:
  Proof of the new residential address is required. Please submit one of the following documents: Identification Document (e.g. NRIC, front and back), Bank Statement*, Utility bill, Government Agency Letter (e.g. CPF, HDB, IRAS, or LTA), or Tenancy Agreement issued within the last 6 months from the date of submission. Supporting documents for overseas addresses must be provided in English or be accompanied by an English translation.
  
  *We accept bank statements with account balances and transaction details blacked out or masked. Truncated e-statements downloaded from a bank's mobile application are also acceptable, provided the date, name, and address are shown on the same page.

1. Log in to your account via  MyManulife or the Manulife SG App.
2. Click on the “Profile" tab, then select “My Profile”.
3. Click "Edit" to update your personal information manually and upload any one of the following documents:
   • Identity card
   • Passport
   • Citizenship certificate
4. Follow the on-screen instructions to complete the process.

1. Log in to your account via MyManulife or the Manulife SG App.
2. Click on the “Profile" tab, then select “Tax Residency”.
3. Click "Update tax residency" to update your Tax Residency status.
4. Follow the on-screen instructions to complete the process.

Note: Updating your tax residency information will replace the existing tax residency details we have on record. Kindly ensure that all tax residencies that remain applicable are included in your submission.

1. Download and complete Section 2A of the Personal Details Update Form (opens in a new tab).
2. Upload the completed form, along with any supporting documents (if applicable), to our customer portal, MyManulife (opens in a new tab) or via the Manulife SG App (refer to steps below).
3. Alternatively, you can mail the completed original hard copy form to the following address:              

            Manulife (Singapore) Private Limited 

            8 Cross Street

            #15-01 Manulife Tower

            Singapore 048424

Please ensure that the form is signed in wet ink. Click here (opens in a new tab) to obtain the Business Reply Envelope for your submission.

If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.

1. Download and complete Section 2D of the Personal Details Update Form (opens in a new tab).
2. Log in to your account via MyManulife (opens in a new tab) or the Manulife SG App.
3. Click on the "Services" tab, then select "Update signature" to upload your form.
4. Follow the on-screen instructions to complete the process.

Note: If you cannot recall your old signature, upload the completed form with your new signature via MyManulife or the Manulife SG App. Alternatively, you can mail the completed original hard copy form (containing both your old and new signatures) to:                

            Manulife (Singapore) Private Limited 

            8 Cross Street

            #15-01 Manulife Tower

            Singapore 048424

Please ensure that the form is signed in wet ink. Click here (opens in a new tab) to obtain the Business Reply Envelope for your submission.

If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.

Update of Contact Details (Name, Email, Phone number, Address):

1. Print and complete the Personal Details Update Form.

2. Please submit one of the following documents:

• The latest ACRA Business Profile (or equivalent document for foreign companies), issued within the last 6 months from the date of submission..
• Copies of the NRIC/Passport of all authorised signatories.
• For Change of Address requests, proof of the new residential address is required. Please submit any one of the following documents issued within the last 6 months from the date of submission:
  
  • Latest ACRA Business Profile (or equivalent document for foreign companies). This may be used as proof of address, provided the address stated on the form matches the address reflected in the document.
  • Utility bill
  • Government Agency Letter (e.g., CPF, HDB, IRAS, or LTA)

Note: If the company’s authorised signatories have changed, please submit the latest List of Authorised Signatories together with your request for our review and processing (if applicable).

3. Mail the completed original hard copy form, along with any supporting documents to the following address:                

          Manulife (Singapore) Private Limited
          8 Cross Street
          #15-01 Manulife Tower
          Singapore 048424

Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

1. Log into your account via MyManulife (opens in a new tab) or the Manulife SG App.

2. Click on "Services".

3. Under "Upload Forms", click on "Other Transactions". Follow the instructions on the page to submit the completed form.

The documents required will depend on the type of update you are making:

• Change of Name:
  Provide a copy of your Identity Card or Deed Poll.
• Update of Identification Details (NRIC / FIN / Passport Number):
  Provide a copy of your Identity Card, Passport, or a Citizenship certificate.
• Update of Citizenship:
  Provide a copy of your Identity Card or Passport.
• Update of Address:
  Provide proof of your new residential address, such as your Identification Document (e.g. NRIC, front and back), Bank Statement*, Utility bill, Government Agency Letter (e.g. CPF, HDB, IRAS, or LTA), or Tenancy Agreement issued within the last 6 months from the date of submission. Supporting documents for overseas addresses must be provided in English or be accompanied by an English translation.
  
  *We accept bank statements with account balances and transaction details blacked out or masked. Truncated e-statements downloaded from a bank's mobile application are also acceptable, provided the date, name, and address are shown on the same page.
• Corporate customers:
  Provide the latest ACRA Business Profile (or equivalent document for foreign companies) issued within the last 6 months from the date of submission, together with copies of the NRIC or passport of all authorised signatories. 
  • For Change of Address requests, proof of the new residential address is required. Please submit any one of the following documents issued within the last 6 months from the date of submission:
  • Latest ACRA Business Profile (or equivalent document for foreign companies). This may be used as proof of address, provided the address stated on the form matches the address reflected in the document.
  • Utility bill
  • Government Agency Letter (e.g., CPF, HDB, IRAS, or LTA)

Note: If the company’s authorised signatories have changed, please submit the latest List of Authorised Signatories together with your request for our review and processing (if applicable).

Click here for information on the Common Reporting Standard (CRS) and the necessary documentation required. 

The form must be signed by either the Assignee or Policyowner.