Tax receipts and slips

For individual insurance tax slips:

Digital (paperless) tax slips for the 2025 tax year—and onward—will be available starting in early 2026. To access yours, simply sign in to your account with your Manulife ID. Once signed in, select your policy, select More details, and go to the eDocuments tab.

For segregated funds and GIA contracts:

Digital (paperless) tax slips are available for your segregated funds and GIA contracts. To access yours, simply sign in to your account with your Manulife ID. Once signed in, select Go to my documents on the Segregated funds and GIAs tile.

To access digital slips:

Make sure your document preferences are set to paperless. To check yours, after you sign in, go to the top right corner of the page, and under Profile, select Manage preferences. Next select the All paperless radio button, then select Update my document preferences.

When you choose to go paperless, we'll send you an email when a new document is available. Remember: preferences can be changed or updated at any time.

• Not all policies will generate a tax slip.
• Some documents are not available online. In this case, you will receive paper copies only.
• For applicable insurance policies with tax slips from 2024 and earlier, please contact Manulife if you require a copy.
  
  

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Ready to go paperless? You’ll need a Manulife ID:

New to Manulife ID?

Manulife ID is a single, secure username and password you create. Go to the Manulife ID sign in page. Then click on the link right under the Sign in button, where it reads Set one up now. Simply follow the steps on the screen.

Already have a Manulife ID?

Sign in with your username and password. But confirm you have connected your insurance policy, segregated fund or GIA contract to your Manulife ID. If you haven't, that’s your next step (see below).

You'll need to connect your insurance policy, segregated funds or GIA to your Manulife ID:

For an insurance policy:

• Have this information together:
  • policy number
  • policy owner name
  • postal code
  • the insured's date of birth
• Click on Insurance
• Select Individual Insurance – life, critical illness, disability
• Click on Connect
• On the Connect page, fill in your policy information, then click Connect my product.
• Accept the site terms and conditions

We’ll send you an email as soon as your digital documents are ready.

For segregated funds or GIAs:

• Have this information together:
  • postal code
  • contract number
  • the last 4 digits of your social insurance number
• Click on Investments
• Select Segregated funds and GIAs
• Click on Connect
• On the Connect page, fill in your contract information, then click Connect my product
• Accept the site terms and conditions

We’ll send you an email as soon as your digital documents are ready.

Have more questions about accessing your accounts online? Explore more details on what you can do digitally.

For tax purposes, you need a report that lists all the health and dental expenses your benefits plan paid for – plus amounts you paid out of pocket – for the whole year. 

That document is called a Claims history or Claims summary report. It’s available once you log in to your secure account.

After you log in, follow these steps to find the report:

1. Go to the Claims Hub located in the upper right corner of your home page, under Common Tasks.
2. Under the Filters options, on the far right, find the small green icon and the words Search more claims. Click on those words.
3. You are taken to a new portal, with the title Search my claims.
4. Select your search criteria, including date range, and the person's name.
5. Your Print summary loads, and from the top right corner, find a print icon, which lets you print it out.

• A complete list of your claims, including claimant name, type of service, statement date, amount submitted, benefit paid, and status appears online.
• In the top right corner of that chart, there’s an icon and the words Printable Summary. Click that icon to load the PDF and prepare to print.
• At the bottom of the table, you will find a summary of the amount you submitted under claims, the benefit paid out on your behalf, and the difference between the two amounts (which is your out-of-pocket amount).

While this report is not a tax report, it may help you prepare your annual tax return. It’s recommended you consult with a certified tax professional regarding your taxes.

The 2025 tax year paperwork must be filed with the Canada Revenue Agency (CRA) on or before April 30, 2026.

To submit your taxes to the government, you may complete a CRA online tax filing (Visit the CRA personal income tax web page for more information) or you can mail your taxes via regular mail. If sending by regular mail, you’re required to have the package postmarked on or before April 30 to avoid any penalties for late filing.

Mailing Address:

Canada Revenue Agency
PO Box 3800 STN A
Sudbury, ON P3A 0C3

Saving receipts is a smart thing to do, however doing so for a full year can seem overwhelming. Still, with a year's worth of important receipts in hand, you may be in a position to reduce your tax bill, when the time comes. So it may be worth it in the end.

Here's a list of just a few of the different kinds of receipts you may want to get in the habit of filing away throughout the year to help with your income tax filing:

• Rent or property cost receipts
• Medical receipts
• Transit pass receipts
• Contribution receipts for your RRSP
• Charitable donations
• Children's fitness receipts
• Attendant expenses for persons with a disability

We recommend you seek the advice of a professional who can look at your specific situation to help you minimize your tax liability. In some cases, retaining certified professional tax filing services may make sense.

Depending on how your contract is set up and who pays the disability insurance premium, your benefit payments may be taxable, and could generate a separate tax slip*.

If your benefits are taxable, then your employer may include them as a taxable benefit on your T4 slip for that year. Or, if a separate tax slip gets generated, it would get mailed out to you by February 28th each year.

If you don’t receive an expected tax slip when you thought you would, or if you have any questions or concerns, please give us a call at 1-877-481-9169.

*The information provided here is for general informational purposes only and should not be considered as financial or tax advice. Individual circumstances can vary widely, and tax laws are subject to change. Always consult a qualified tax professional or financial advisor to address your specific situation and for the most current and personalized advice.

Tax slips are prepared by employers or investment companies that issue income to you. Once prepared by the issuer, they provide copies to both the person that receives the income and the Canada Revenue Agency (CRA). Also, copies of the slips must be included when you send in your income tax filing.

If needed, you may also be able to obtain copies of your tax slips for the current and previous years through the CRA.

Generally, you should receive all of your slips by the end of February. To obtain copies, you ‘ll need to set up an online account with the CRA. Called an MSCA, it stands for My Service Canada Account. Once you register for an MSCA and select 'Tax slips', you can access the current, and previous six years of tax slips online.

For more information about filing income tax or filing taxes online, please visit the CRA website.

Each person has their own preferences when it comes to organizing personal paperwork for filing a tax return. However one simple, recognized approach involves using file folders and labelling them according to categories that match the kinds of expenses a person makes.

Examples of categories include the following:

• Rent or property costs
• Medical
• Transportation
• RRSP tax receipt
• Charities
• Children’s extra-curricular activities

With file folders in hand, throughout the year as receipts pile up, they have a place to go, and they’re easily retrieved at tax time.