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Shareholder services

   

IMPORTANT INFORMATION – PLEASE READ

On occasion you may be contacted by third parties with unsolicited offers to purchase your Shares, often at prices below market value. Securities administrators in Canada and the U.S. recommend that investors exercise caution with these types of offers. 

Manulife is not associated with these offers and does not endorse or approve them. If you are contacted with an offer to purchase your Manulife shares or have any questions with respect to your shares, please speak with your investment advisor and contact our transfer agent AST at 1-800-249-7702 (US residents) or 1-800-783-9495 (Canadian residents) or manulifeinquiries@astfinancial.com to explore your options.

Unclaimed benefits or assets?

Some of our shareholders/policyholders become lost and have not claimed benefits or assets to which they may be entitled. Manulife is actively looking for these individuals

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Manulife cautions investors regarding Obatan LLC offer for shares

Manulife has been notified of an unsolicited mini-tender offer made by Obatan LLC.

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Manulife Financial Corporation has stock transfer agents providing shareholder service in Canada, the United States, Hong Kong and the Philippines.

These local agents provide service directly to our shareholders and can help you with:

  • Unclaimed/escheated shares or dividends and lost policyholders entitled to demutualization benefits
  • Online access to your account
  • E-services and e-documents 
  • Share account management
  • Dividends
  • Dividend Reinvestment and Share Purchase plans (Canada and US only)
  • Replacement of lost, stolen or destroyed certificates or share statements
  • Transferring your shares
  • Estate transfers

 

 

Find a stock transfer agent by location

Manulife Financial Corporation’s global stock transfer and dividend disbursing agent is AST Trust Company (Canada) (“AST”).  AST and its global affiliates provide services directly to our Registered and Ownership Statement holders in Canada, the United States, Hong Kong and the Philippines. 

If your MFC shares are held in a brokerage or other ‘street’ account contact your broker for service or information about your account.

Find out more about your local agent, including how to contact them and what services they provide.

 

Contact
AST Trust Company (Canada)
 

Website
https://www.astfinancial.com/ca-en/manulife-login  

 

Phone number
North America (toll free): (800) 783-9495
Rest of world (call collect): (416) 682-3864

 

Email
manulifeinquiries@astfinancial.com

Mail
P.O. Box 700
Station B Montreal, QC
H3B 3K3

Hours of operation
Mon - Fri, 8:30 am - 6:00 pm ET when TSX is open

Contact
American Stock Transfer & Trust Company

Website
https://www.astfinancial.com/manulife-login
 

Phone number
North America and Puerto Rico (toll free): 
(800) 249-7702

Fax
(888) 249-6189

Email
manulifeinquiries@astfinancial.com

Mail
AST
P.O. Box 199036
Brooklyn, NY 11219

Hours of operation
Mon - Fri, 8:30 am - 6:00 pm ET when NYSE is open

Contact
Tricor Investor Services Limited

Website
www.tricoris.com

Phone number
(852) 2980 1333

Fax
(852) 2810 8185

 

Email
is-enquiries@hk.tricorglobal or manulifeinquiries@astfinancial.com

Mail
Tricor Investor Services Limited
Level 54, Hopewell Centre
183 Queen's Road East
Hong Kong

Hours of operation
Mon - Fri, 9:00 am - 5:30 pm HKT when HKEX is open

Contact
Rizal Commercial Banking Corporation

Website
www.rcbc.com/stocktransfer

Phone number
(632) 5318-8567

Fax
(632) 5892–3139

Email
rcbcstocktransfer@rcbc.com

Mail
RCBC Stock Transfer
Ground Floor, West Wing,
GPL (Grepalife) Building,
221 Senator Gil Puyat Avenue,
Makati City, Metro Manila, Philippines

Hours of operation
Mon - Fri, 8:30 am - 5:30 pm PHT when PSE is open