January 9, 2023
Hong Kong – Manulife today announced the appointment of Anne-Maree Tassell as its new Chief Operations Officer, Asia, to help drive the company’s growth strategy and digital transformation in the region.
Anne-Maree’s appointment is effective 9 January 2023, and she will report to both Damien Green, President & CEO, Manulife Asia, and Rahul Joshi, Manulife’s Global Chief Operations Officer.
Anne-Maree joins Manulife from Citi, where she held leadership roles across Australia, Hong Kong and the UK. Most recently, Anne-Maree was the Head of Operations and Technology for Citi’s Europe, Middle East and Africa (EMEA) markets, responsible for overseeing and managing Citi’s operations and technology infrastructure across multiple products, shared services and infrastructure support.
A global operations executive with more than 30 years’ experience in financial services, Anne-Maree has a proven track record of leading cross-functional teams across Asia Pacific, Europe, Middle East, and Africa. She will play a pivotal role in shaping Manulife’s customer-facing operations, including straight-through processing and automation, to ensure that Manulife continues to make decisions easier and lives better for customers across Asia.
“Anne-Maree brings considerable expertise to Manulife as we ramp up our digital transformation and customer-centric innovation in Asia,” said Damien Green, President and CEO, Manulife Asia. “We look forward to supercharging delivery against our strategy in 2023 as we pursue our growth ambitions in Asia.”
Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions, and retirement plan members worldwide. At the end of 2021, we had more than 38,000 employees, over 119,000 agents, and thousands of distribution partners, serving over 33 million customers. Our principal operations are in Asia and Canada, and the United States, where we have served customers for more than 160 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. In the previous 12 months we made CAD$32.7 billion in payments to our customers.
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