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Change payment frequency

This option enables you to adjust your premium payment schedule to fit your needs.

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What you need to know

  • You may choose to pay your premiums monthly*, quarterly, semi-annually, or annually, depending on the terms of your insurance plan.

 Note:

*Monthly premium payments are only available through GIRO. To find out how to set up a GIRO arrangement, click here.

Instructions

    1. Log in to your account via MyManulife or the Manulife SG App.
    2. Click on the “Services” tab, under “Make a change to your policy”, click on “Change payment frequency".
    3. Follow the on-screen instructions to complete the process. You will receive a notification once the request is processed.

     

    Who is this for:

    • Policyowners with Trust policies, USD-denominated policies or policies that are lapsed pending, on hold, or Manulife SmartRetire plans.
    • Policyowners who wish to reduce the payment frequency on their investment linked plans.
    • Policyowners who are unable to change their payment frequency via our customer portal.

     

    1. Download and complete Section 5C of the  Policy Details Change Form.
    2. Upload the completed form, along with any supporting documents (if applicable), to our customer portal,  MyManulife or via the Manulife SG App (refer to steps below).
    3. Alternatively, you can mail the completed original hard copy form to the following address:

      Manulife (Singapore) Private Limited
      8 Cross Street
      #15-01 Manulife Tower
      Singapore 048424

    Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

    If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.

    FAQs

     

    1. Log into your account via MyManulife or the Manulife SG App.

    2. Click on "Services".

    3. Under "Upload Forms", click on "Other Transactions". Follow the instructions on the page to submit the completed form.
    • Annual: Last or next anniversary due
    • Semi-annual: 6 months from last or next anniversary due
    • Quarterly : 3 months from the last or next anniversary due
    • Monthly: Next due date of the following month

    For non-trust policies:

    • The Assignee or Policyowner must sign the form. 

     

    For Trust policies under Section 132 of the Insurance Act (formerly known as S49L):

    • The Policyowner and any one Trustee who is not the Policyowner, or
    • All Beneficiaries who are at least 18 years old must sign the form.
    • If any Beneficiary is under 18 years old, a legal guardian or parent who is not the Policyholder can provide consent.

     

    For a Trust policies under Section 73 of the Conveyancing and Law of Property Act:

    • The Policyowner and all Trustees, or
    • All Beneficiaries who are at least 21 years old must sign the form.
    • If any Beneficiary is under 21 years old, a legal guardian or parent who is not the Policyholder can provide consent.