October 24, 2019
Montreal – Manulife announced today that it is partnering with Mila – Quebec Artificial Intelligence Institute, an innovation space for artificial intelligence (AI) and technology. Mila was co-founded by world renowned AI and deep learning expert Yoshua Bengio and developed by the Université de Montréal and McGill University with École Polytechnique de Montréal and HEC Montréal.
The new partnership enables Manulife to develop new financial and health wellness research projects, enhance its AI and advanced analytics capabilities and deliver on its commitment to help make decisions easier and lives better.
“This is yet another way in which we are using digitization and innovation to put customers first and improve how they interact with us to ensure we exceed their expectations and deliver on our ambition to become a digital, customer-centric market leader,” said Richard Payette, President and CEO, Manuvie Québec. “This partnership enables Manulife to tap into a variety of start-ups led by top universities, grow our pool of data scientists and redefine the customer experience – locally, nationally and around the world.”
“Mila is pleased to partner with Manulife because we believe that such partnerships are essential to maximizing the potential that AI has to accelerate economic and social innovation. They allow for knowledge transfer, collaborative projects, and above all, the creation of a network that fuses the various AI development efforts instead of keeping them in silos,” said Stéphane Létourneau, Vice-President Partnerships and Corporate Affairs.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. Manulife provides financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of June 30, 2019, we had $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.