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Manulife Hong Kong wins nine industry awards in recognition of excellence in product and service innovation 

 
July 2,, 2020
 

 

Hong Kong – Manulife Hong Kong was awarded the top accolade of “Excellence” in five categories at this year’s Bloomberg Businessweek Financial Institution Awards. These awards join Manulife’s four other recent wins at the Metro Finance Greater Bay Area Insurance Awards.

The nine industry awards are testimony to Manulife’s commitment to product and service innovation and providing the best-in-class retirement and healthcare solutions to meet customers’ needs.

Damien Green, Chief Executive Officer of Manulife Hong Kong, said: “As a trusted brand in Hong Kong for 123 years, Manulife has strived to provide customers with a diverse range of innovative solutions tailored to meet their needs at different life stages. These significant accolades reflect our continued efforts to drive excellence in customer experience through digital transformation and customer-centric innovation as a winning team. Seeing strong and sustained demand for health cover and retirement protection, we will continue to provide tailored solutions to our customers so they can live every day better.”

Manulife Hong Kong was honoured with the Bloomberg Businessweek Financial Institution Awards 2020 in the following categories:

Category

Product/Service

Award

Saving Plan

La Vie 2 and ManuCentury Savings Plans

Excellence

Medical Care

Manulife Supreme VHIS Flexi Plan

Excellence

High Net Worth (Product)

Whole-In-One Prime Series

Excellence

Integrated Marketing (Product)

Manulife Tax-Deductible Retirement Solutions

Excellence

MPF/Employee’s Benefit Service

Manulife Digital Employee Benefits Services

Excellence

 

Manulife Hong Kong also bagged four prizes from the Metro Finance Greater Bay Area Insurance Awards 2020:
 

Product/Service

Award

Manulife Digital Employee Benefits Services

Outstanding MPF/Employees’ Benefit Products/Service Award

Manulife Digital MPF Services

Most Innovative Service Award

ManuLeisure Deferred Annuity

Outstanding Deferred Annuity Product Award

Manulife Tax-Deductible Retirement Solutions

Outstanding Marketing Strategies Award

 

Among these accolades are those that recognize the strength of Manulife's digital solutions, which include: ClaimSimple.hk, a one-stop online platform for eClaims, eMedical card and network doctor search; ec-Work, an innovative mobile app for easy HR administration and MPF administrative management; and BuySimple.hk, an online sales platform that enables customers to apply for Voluntary Health Insurance Scheme (VHIS) plans and apply for an MPF Tax Deductible Voluntary Contributions (TVC) account with unprecedented ease and convenience.  

Manulife is the front runner in the tax-deductible retirement solutions market. Winning two prestigious industry awards – Integrated Marketing (Product) Award with “Excellence” and the Outstanding Marketing Strategies Award – for these solutions demonstrates the effectiveness of Manulife’s integrated launch campaign in raising consumer awareness, enhancing brand identity and driving business growth.

Hong Kong team photo Damien Green, Chief Executive Officer of Manulife Hong Kong (8th from left), accompanied by the Manulife Hong Kong team, accept the award trophies at the Metro Finance Greater Bay Area Insurance Awards

About Manulife Hong Kong

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited. As a member of the Manulife group of companies, Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers in Hong Kong and Macau. 

 

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of December 31, 2019, we had C$1.2 trillion (HK$7.2 trillion) in assets under management and administration, and in the previous 12 months we made C$29.7 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

 

Media Contact:

Jacqueline Kam / Steve Lee

Manulife (International) Limited

Tel: (852) 2202 1284 / 2919 3159

Jacqueline_tm_kam@manulife.com /

Steve_th_lee@manulife.com

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