October 16, 2020
Hong Kong – Manulife today announced the appointment of Julie Nestor as its new Chief Marketing & Experience Design Officer, Asia. Her appointment is effective 16 October 2020.
Ms Nestor joins Manulife’s Asia Executive Committee and reports to Anil Wadhwani, President & CEO, Asia, and Karen Leggett, Global Chief Marketing Officer. She will also be a member of the company’s Global Leadership Team. Ms Nestor will be responsible for taking Manulife’s strengths in marketing, brand, digital and customer experience in Asia to the next level. She will also oversee customer insights, product design, data analytics, digital strategy, ManulifeMOVE and communications.
Ms Nestor brings over 20 years of marketing experience across financial services, technology and hospitality industries. Ms Nestor joins Manulife from Hilton International, where she was VP, Marketing & GM of eCommerce APAC. Previously she held senior leadership roles at eBay and American Express.
"Julie has a long track record of building an inclusive, highly engaged team with a winning mindset," said Wadhwani. "The depth and wealth of her marketing experience will further accelerate Manulife’s transformation and further progress our journey to becoming the most digital, customer-centric global company in our industry.”
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of June 30, 2020, we had $1.2 trillion (US$0.9 trillion) in assets under management and administration, and in the previous 12 months we made $30.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
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