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At Manulife, we live by our mission to make decisions easier and lives better. Foundational to our success is ensuring that all of our colleagues, customers, and stakeholders are respected, feel connected to each other and to our mission, and are treated with equity and dignity.

We are focused on three key pillars to drive change:

Talent

We are fostering diversity at all levels in the organization that is reflective of the communities we serve.

Culture

Our goal is to create a workplace culture where colleagues thrive because they belong and can bring their authentic selves to work.

Community

We are working to create strong partnerships and DEI support in the external communities in which we live, work, and serve.


 

Manulife's Diversity, Equity and Inclusion disclosure
is included in our annual Sustainability Report.

Manulife and John Hancock are investing more than $3.5 million over the next two years to promote diversity, equity and inclusion in the workplace and the communities we serve. The goals of these focused investments are three-fold: to increase the representation of diverse talent at all levels in the organization; create greater inclusion across the company through enhanced training; and to support organizations helping Black, Indigenous and People of Colour (BIPOC) communities.

 

This comprehensive program covers three areas of focus:

  1. Building representation of BIPOC professionals through graduate programs, focused leadership recruitment efforts and accelerated mid-career development.
  2. Programs designed to educate and train all colleagues that go beyond our mandatory unconscious bias training. This will encompass regular listening forums to foster conversations that will enable building a greater understanding of inclusion and connection across our global team, allyship training and targeted training for all managers on leading inclusively.
  3. Supporting communities through donations and volunteerism focused on financial education and career mentorship.

 

Global
Gender target 

North America
BIPOC target

North America
BIPOC New Grad Hire target

What's New

Supplier Diversity

We support businesses owned by women, members of minorities, and persons who identify as LGBTQ, veterans, persons with disabilities, and Indigenous Peoples are part of our efforts to. reflect the diversity of the communities in which we operate.

We have a dedicated supplier diversity webpage and encourage diverse suppliers to pursue opportunities with us.

Global Executive DEI Council

Our global DEI strategy is spearheaded by our Chief Diversity Officer, and our Global Executive DEI Council guides, supports, and facilitates its implementation. Chaired by our CEO, the Council is made up of executives, with global representation, who are passionate about moving our DEI agenda forward. They work closely with their executive leader to develop and implement annual DEI plans with specific targets set for their function.

Roy Gori

CEO, Toronto

Pam Kimmet

Chief Human Resources Officer, Toronto

Lisa Butler

Head, Talent Acquisition & Chief Diversity Officer, Toronto

Michelle Taylor-Jones

VP, Global Diversity, Equity & Inclusion, Boston

Isha Aggarwal

Head of Public Sector Investment Team, Corp Finance, Toronto
General Accounts

Emanuel Alves

General Counsel - U.S. Law & Compliance, Boston
Legal, Compliance, Audit

Yan Rong Cao

AVP, IFRS17 Implementation, Boston
Actuarial

Mathieu Charest

VP, Individual Insurance Risk Management & Deputy Head, Waterloo
Risk

Nadia de Villa

Head Insurance Digital Transformation & Business Development, Toronto
Canada Segment

Lisa Hutfloetz

Head of Finance, Public Markets Waterloo
Finance

Anne McNally

VP, Communications Head, Boston
US Segment

Catherine Milum

Head of Wealth Sales, Toronto
Wealth & Asset Management

Sören Seitz

Deputy Global Compliance Chief, Hong Kong
Asia Segment

Christopher Walker

Chief Compliance Officer, Manulife Asset Management, Toronto
Wealth & Asset Management

Dann Wilson

VP, Global Head of Agile
Marketing

Elllen Wu

VP, Chief Information Officer, China
Technology

Iris Yacat

AVP Operations, Manila
Operations

Employee Resource Groups

Our Employee Resource Groups play a critical role in the development and implementation of our DEI strategy. Globally, we have 12 ERGs, with 31 chapters and over 13,000 members. Led by volunteer chairs, our ERGs give us line of sight to DEI issues top of mind for employees, identify opportunities where we can play a stronger role, and hold us accountable to our strategy and commitments.

 

ABILITY

A community of employees committed to building a positive and inclusive work environment for employees of all abilities. Our mission is to provide a platform (forum) for all employees with or without disabilities to reach their full potential through greater awareness, education and understanding.

 

Association of Multicultural Professionals (AMP)

 

The Association of Multicultural Professionals (AMP) continues the legacy of inclusion at Manulife by cultivating talent and creating meaningful growth opportunities for its multicultural professionals while promoting thoughtful engagement.

Being Yourself

 

Mental Wellbeing is a grassroots organization to support employees with mental health conditions and their allies.

Family and Family Philippines

FAMILY is a safe place where you can share your family experiences and get support.

GenerationNEXT

GenerationNEXT mobilises Manulife’s young professionals to be the next generation of leaders through education, networking, and volunteerism.

Global Women’s Alliance (GWA) 

 

Supports and encourages the recruitment, development and advancement of women throughout our organisation by providing a network and opportunities in which women can be mentored, share experiences, and have fulfilling careers with Manulife.

Indigenous Peoples and Their Allies (IPTA)

Indigenous Peoples and Their Allies aims to better enable our Indigenous employees to advance professionally, have open and honest conversation while increasing the awareness of Indigenous Peoples for all employees.

MiLE

MiLE is a group for all employees who are currrent service members, veterans, and their families and supporters.

Pan-Asian Community for Employee Success (PACES)

PACES strives to build the presence, influence and leadership potential of Pan-Asian employees at Manulife.

Professionals Reaching out for Unity and Diversity (PROUD)

PROUD promotes an inclusive workplace for lesbian, gay, bisexual and transgender (LGBT) employees in order to promote their full and unencumbered contribution to Manulife.

Valuing the Inclusion of Black Experiences (VIBE)

 

Valuing the Inclusion of Black Experiences aims to better enable our Black employees to advance professionally, support the aspirations of potential employees and increase awareness of various Black cultures.

 

Awards & Recognition