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Fraud Prevention Centre

While fraud can take many forms, it is generally known as misrepresentation or concealment of a material fact or willful or deliberate act or failure to act with the intention of obtaining an unauthorized benefit. Manulife/John Hancock may learn of a misuse of its brands involving a variation of our Company name and logo. Educating yourself about fraud is your best protection against it. If you believe you have received any suspected fraudulent correspondence purporting to be from Manulife/John Hancock, please contact us immediately at investigativeservices@manulife.com. Please allow 24 business hours and a company representative will contact you as soon as possible. If you would like to find out more about how we protect your privacy, please take a look at our Privacy Policy.