While fraud can take many forms, it is generally known as misrepresentation or concealment of a material fact or willful or deliberate act or failure to act with the intention of obtaining an unauthorized benefit. Educating yourself about fraud is your best protection against it. If you would like to find out more about how we protect your privacy, please take a look at ourPlease note that we operate as John Hancock in the US and Manulife in other parts of the world.
If you have a question about an existing product or account, please click on the appropriate link:
If you have a question about suspicious account activity / correspondence involving Group Benefits:
If you have a question about suspicious activity/correspondence involving Manulife Bank for immediate action please call 1-877-765-2265.
For other Fraud concerns including Manulife ID please call 1-877-765-2265, or email MBC Fraud Operations: MBC_Fraud_Operations@manulife.ca
Please select the type of fraud you would like to report from the dropdown below:
I am looking to report: