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Defining DEI

 

We define Diversity as all the ways we are human. Equity is the fair treatment, access, opportunity, and advancement for us all, regardless of our differences, and when we belong and thrive for all the ways that we are different, that's Inclusion

 

 



We focus on DEI in three core pillars

Talent

Diversity at all levels in the organization that is reflective of the communities we serve.

Culture

Employees thrive because they belong and can bring their authentic selves to work.

Community

Strong partnerships and DEI support in the external communities in which we live, work, and serve.


 


 


 

We believe that diversity is not just a key enabler, but when done right, is a differentiator for our business. It drives innovation, collaboration and high-performance; and empowering employees by way of engaging Employee Resource Groups as ambassadors will impact talent, culture, customers, and our communities.

Michelle Taylor-Jones
Vice President of Global Diversity, Equity and Inclusion

We believe that diversity is not just a key enabler, but when done right, is a differentiator for our business. It drives innovation, collaboration and high-performance; and empowering employees by way of engaging Employee Resource Groups as ambassadors will impact talent, culture, customers, and our communities.

Michelle Taylor-Jones
Vice President of Global Diversity, Equity and Inclusion


 



Our DEI Goals

Across our North American operations, we have committed to further diversify our workforce by:

Increasing Black, Indigenous, People of Colour (BIPOC) representation in leadership roles by 30% by 2025.

Annually hiring at least 25% BIPOC talent in our Graduate program.

Increasing Black, Indigenous, People of Colour (BIPOC) representation in leadership roles by 30% by 2025.


Annually hiring at least 25% BIPOC talent in our Graduate program.



Our Employee Resource Groups

Employee Resource Groups (ERGs) are voluntary, employee-led networks dedicated to fostering a diverse and inclusive workplace while exposing members to meaningful personal and professional development opportunities.

 

Global Women’s Alliance (GWA)

Locations of operation: Canada, United States, Hong Kong, Indonesia, Malaysia, Singapore, Japan, Taiwan, Cambodia, Vietnam, China, Philippines.

The GWA promotes the advancement of women within our organisation at a personal and professional level. They support and encourage the recruitment, development and advancement of women throughout our organization by providing a network and opportunities in which women can be mentored, share experiences, and have fulfilling careers.



Association of Multicultural Professionals (AMP)

Locations of operation: United States, Hong Kong.

AMP strives to cultivate talent and create meaningful growth opportunities for our multicultural professionals while promoting thoughtful engagement. Their mission is to foster and champion member development, promote cultural awareness, and advocate for unity through open dialogue and events.



Valuing the Inclusion of Black Experiences (VIBE)

Locations of operation: Canada, United States.

VIBE aims to better enable our Black employees to advance professionally, to support the aspirations of current and potential employees and to increase awareness of various Black cultures. Their goal is to inform, educate, elevate and inspire each other within our diverse and inclusive culture.



Family, FAM (families at Manulife)

Location of operation: Canada, Philippines, United States.

Family strives to support employees in improving their family life experience through fostering projects.



GenerationNEXT

Locations of operation: Canada, United States.

GenerationNEXT aims to mobilize our young professionals to be the next generation of leaders through education, networking, and volunteerism. They look to connect like-minded individuals and develop leadership capabilities among members.



ABILITY

Location of operation: Philippines, United States.

ABILITY works towards building a positive and inclusive work environment for employees of all abilities. Their mission is to provide a platform for all employees with or without disabilities to reach their full potential through greater awareness, education and understanding.


Pan-Asian Community for Employee Success (PACES)

Locations of operation: Canada, United States.

PACES strive to build the presence, influence and leadership potential of Pan-Asian employees. Led by employees, they run networking events and soft-skills development workshops that emphasize cultural awareness and unconscious bias.



Indigenous people and Their Allies (IPTA)

Location of operation: Canada.

IPTA aims to better enable our Indigenous employees to advance professionally, have open and honest conversation while increasing the awareness of Indigenous Peoples for all employees.


Professionals Reaching out for Unity and Diversity (PROUD)

Locations of operation: Canada, United States, Philippines, Hong Kong.

PROUD aims to promote an inclusive workplace for LGBTQ+ employees in order to promote their full and unencumbered contribution at work. They work on various events to promote inclusion and diversity, and to educate the wider community.



Male Allies

Male Allies strives to normalize conversation around issues of inequality by creating a safe space for dialogue, including the effects of stereotypes in the system. Their goal is to form a group of men who are fluent in the language of breaking the norms and stereotypes and can continuously learn and talk about inequality issues and create real change.

 


MiLE (Military Employee Community)

Location of operation: United States.


MiLE aims to create a community where veterans and military family members feel welcome. They look to highlight the unique experiences of our veterans and their family members and give back to the local and veteran communities through volunteering and mentorship.





 


 

We want our Company to be a place where everyone feels included, respected and comfortable with being themselves. And to truly understand and best serve our customers, we need to be as diverse as they are.

Roy Gori
President & CEO

We want our Company to be a place where everyone feels included, respected and comfortable with being themselves. And to truly understand and best serve our customers, we need to be as diverse as they are.

Roy Gori
President & CEO


 



DEI awards & recognitions

Canada’s Best Diversity Employers

2018, 2019, 2020, 2021

Bloomberg's Gender-Equality Index

2019, 2020, 2021

Canada’s Top Employers for Young People

 2020, 2021

Break the ceiling touch the sky® 101 Best Companies for Women in Leadership Index

2020

Corporate Equality Index (LGBT workplace equality)

2016, 2017, 2018, 2019, 2020

Parity Certification from Women in Governance

2019

Hong Kong Insurance Award for Outstanding Equal Opportunity Employer

2019

Hong Kong Best LGBT+ Newcomer Finalist

2019

Hong Kong LGBT+ Inclusion Index (Silver standard)

2019